Hi Gang Regarding missing DKIM DNS Key für segway.com
Anyone from * Markmonitor.com (DNS Operator) * Zendesk (Email DKIM Signing) * Segway DNS or Email Admin on this list? Turning in circles with DKIM issue: Source IP: 103.151.192.3 (Zendesk Australia) signature=PaqigGjK domain=rlm.segway.com selector=zendesk2 result="key not found in DNS" key retrieval failed (s=zendesk2, d=rlm.segway.com): 'zendesk2._domainkey.rlm.segway.com' record not found Email from Segway Support being flagged spam or rejected. Zendesk tells their customer their ISP has to solve the issue and 'delist' Zendesk / Segway. ISP tells customer he should tell Segway to fix DKIM - Segway customer forwards information to Segway Support. Segway tells it's customer: We can't do anything our emails are being blocked blocked by your ISP. ISP steps in - explains directly to Segway support, with logfiles, what the issue is and asks Segway to fix DKIM, CC to MarkMonitor DNS operator. Segway Support reports back: We have solved the issue and will close the case within 48 hours. ISP notices, that very email reporting issue was solved, still is - as before - signed by DKIM not published in DNS - issue not solved. Repeated twice by now. -- Mit freundlichen Grüssen -Benoît Panizzon- @ HomeOffice und normal erreichbar -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
