On Fri, Sep 11, 2026 at 2:05 AM Benoît Panizzon via mailop <[email protected]> wrote:
> I can still find the email email in question in our logs, but when it > was sent to 10 recipients with @hotmail.com or @outlook.com I can't > tell our customer which one of his recipients reported his email as > spam. And those are clearly false positives - some recipients still > confuse 'junk' and 'trash'. > > How do you handle such cases? Any contact @ Microsoft which could > restore the old behaviour of disclosing the recipient which reported > the email? ESPs handle this by encoding a copy of the recipient's email address into an opaque identifier in a hidden header or the message-ID header, or an unsub link. Which means a unique message for each recipient. It can be painful for some use cases, but if you can figure it out, it should address the problem. Cheers, Al Iverson -- Al Iverson // 312-725-0130 // Chicago http://www.spamresource.com // Deliverability http://www.aliverson.com // All about me https://xnnd.com/calendar // Book my calendar _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
