Thanks Ruben! I'll check the trash and see if I can find those files.
Hopefully, I haven't emptied it yet!

I do use a cleaner but its never done that before so I don't know what
happened this time.

What about the spell check thing? Is that a bug, maybe? Or something else?

Thanks again,
~Annie

On Thu, Apr 1, 2010 at 12:27 AM, Ruben Bakker <[email protected]>wrote:

> Hi Annie,
>
> Thanks for the problem report. I am sorry for the loss of the account
> settings.
>
> Here's how you can try to recover your settings:
> - Close Mailplane
> - Open the Trash icon
> - Look for the following two files and copy them back to their original
> location
> -- Accounts_2.xml --> HOME/Library/Application Support/Mailplane
> -- com.mailplaneapp.Mailplane.plist --> HOME/Library/Preferences
>
> If you can't find the files in Trash, try *TimeMachine* or your Backup.
> *
> *
> *How could you have lost these files?*
> Mailplane doesn't delete any files when updating, it most likely another
> software on your Mac.
>
> Do you use any app-cleaner software, which automatically cleans up after
> deleting an application?
> If yes, it could be the reason why you lost your license info when updating
> Mailplane.
>
> Example App Cleaner apps that could cause trouble (there are more, of
> course):
> http://www.freemacsoft.net/AppCleaner/
> http://onnati.net/apptrap/
>
> If the cleaner app asks you about deleting files: Just say "no" next time
> Mailplane gets updated.
> If it doesn't ask for you permission: Get rid of this cleaner application
> as it is rather dangerous.
>
> Hundreds of applications use Sparkle for auto-updates and this cleaner
> application may delete important files in the future…
>
> Try a non-automatic cleaner application like AppZapper:
> http://www.appzapper.com/
>
>
> On Thu, Apr 1, 2010 at 7:58 AM, Annie <[email protected]> wrote:
>
>> First, I mostly like the newest update. It looks nice and puts everything
>> in easy to reach places . . . BUT . . .
>>
>> I lost all of my custom signatures, all of my custom settings settings,
>> custom font and everything like that. Labels seems intact but that's about
>> it. It's incredibly annoying!
>>
>> And it didn't recognize my license key so I had to request it from the
>> site and reinstall. It did update my license correctly after that but still.
>>
>> The other thing is . . . auto spell check quit working . . . that's hella
>> annoying.
>>
>> Be blessed,
>> ~Annie Anderson
>>
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>
>
>  Ruben Bakker // uncomplex gmbh // Switzerland // mailplaneapp.com //
> twitter <http://www.twitter.com/Mailplane>
>
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