Hi Annie,

Mailplane uses Sparkle to update. The problem happens when Sparkle moves the
old version to the Trash.
Spell checking: Please open *Preferences > Tweak UI *and enable *Check
spelling as you type*.



On Thu, Apr 1, 2010 at 5:34 PM, Annie <[email protected]> wrote:

> Thanks Ruben! I'll check the trash and see if I can find those files.
> Hopefully, I haven't emptied it yet!
>
> I do use a cleaner but its never done that before so I don't know what
> happened this time.
>
> What about the spell check thing? Is that a bug, maybe? Or something else?
>
> Thanks again,
> ~Annie
>
> On Thu, Apr 1, 2010 at 12:27 AM, Ruben Bakker <[email protected]>wrote:
>
>> Hi Annie,
>>
>> Thanks for the problem report. I am sorry for the loss of the account
>> settings.
>>
>> Here's how you can try to recover your settings:
>> - Close Mailplane
>> - Open the Trash icon
>> - Look for the following two files and copy them back to their original
>> location
>> -- Accounts_2.xml --> HOME/Library/Application Support/Mailplane
>> -- com.mailplaneapp.Mailplane.plist --> HOME/Library/Preferences
>>
>> If you can't find the files in Trash, try *TimeMachine* or your Backup.
>> *
>> *
>> *How could you have lost these files?*
>> Mailplane doesn't delete any files when updating, it most likely another
>> software on your Mac.
>>
>> Do you use any app-cleaner software, which automatically cleans up after
>> deleting an application?
>> If yes, it could be the reason why you lost your license info when
>> updating Mailplane.
>>
>> Example App Cleaner apps that could cause trouble (there are more, of
>> course):
>> http://www.freemacsoft.net/AppCleaner/
>> http://onnati.net/apptrap/
>>
>> If the cleaner app asks you about deleting files: Just say "no" next time
>> Mailplane gets updated.
>> If it doesn't ask for you permission: Get rid of this cleaner application
>> as it is rather dangerous.
>>
>> Hundreds of applications use Sparkle for auto-updates and this cleaner
>> application may delete important files in the future…
>>
>> Try a non-automatic cleaner application like AppZapper:
>> http://www.appzapper.com/
>>
>>
>> On Thu, Apr 1, 2010 at 7:58 AM, Annie <[email protected]> wrote:
>>
>>> First, I mostly like the newest update. It looks nice and puts everything
>>> in easy to reach places . . . BUT . . .
>>>
>>> I lost all of my custom signatures, all of my custom settings settings,
>>> custom font and everything like that. Labels seems intact but that's about
>>> it. It's incredibly annoying!
>>>
>>> And it didn't recognize my license key so I had to request it from the
>>> site and reinstall. It did update my license correctly after that but still.
>>>
>>> The other thing is . . . auto spell check quit working . . . that's hella
>>> annoying.
>>>
>>> Be blessed,
>>> ~Annie Anderson
>>>
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>>
>>
>>  Ruben Bakker // uncomplex gmbh // Switzerland // mailplaneapp.com //
>> twitter <http://www.twitter.com/Mailplane>
>>
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 Ruben Bakker // uncomplex gmbh // Switzerland // mailplaneapp.com //
twitter <http://www.twitter.com/Mailplane>

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