I understand -- thanks for getting back to me on it!

MEM

On Wed, Sep 28, 2011 at 5:36 PM, Martin Kleppmann <[email protected]>wrote:

> Hi Megan,
>
> Martin from Rapportive here. Thanks for your patience with this!
>
> The way things work at the moment, I'm afraid Rapportive will only
> work if you open the links in Mailplane's own browser (because the
> other browsers don't know which Gmail account you're logged in to).
> Sorry if that means some inconvenience with finding passwords; we'll
> try to improve this in future. Fortunately, you should only have to do
> this once; after you've connected your networks, Rapportive will
> remember them (associated with your Gmail account), so you won't need
> to go through the popup window dance again.
>
> Best,
> Martin
>
>
> On 28 September 2011 08:15, Megan Elizabeth Morris <[email protected]>
> wrote:
> > Thank you, just installed it! Still has the same problem, but I've
> > identified more now: Mailplane refuses to "undark" when I open a
> Rapportive
> > link in my browser. If I let it open in Mailplane's browser (which
> doesn't
> > have all of my passwords stored and is less efficient / convenient) the
> dark
> > goes away as soon as I exist out of the Mailplane browser pop up window.
> > Any thoughts based on this?
> > MEM
> > On Wed, Sep 28, 2011 at 9:24 AM, Ruben Bakker <[email protected]>
> > wrote:
> >>
> >> Yes, it's 2.5.3-preview2 (#1651), you find it here:
> >> http://mailplaneapp.com/download/preview
> >> Ruben
> >> http://mailplaneapp.com
> >> http://repliesapp.com
> >>
> >> I'm already using 2.5.2 (#1647) -- that's the preview version you mean,
> >> right? Or is there a more recent one?
> >>
> >> MEM
> >>
> >> On Wed, Sep 28, 2011 at 2:43 AM, Ruben Bakker <[email protected]>
> >> wrote:
> >>>
> >>> Could you please try the latest preview version?
> >>> http://mailplaneapp.com/download/preview
> >>> It could fix the dark screen problem.
> >>> Thank you.
> >>> Ruben
> >>> http://mailplaneapp.com
> >>> http://repliesapp.com
> >>>
> >>> I don't think I'll notice whether I have the same issue if I disable
> >>> Rapportive, because there isn't anything else I do routinely that would
> >>> cause the same problem (that uses a popup, for instance). I'm on Snow
> >>> Leopard.
> >>>
> >>> MEM
> >>>
> >>> On Tue, Sep 27, 2011 at 2:35 AM, Mailplane <[email protected]>
> >>> wrote:
> >>>>
> >>>> Work Rapportive disabled for a few hours to see if you encounter the
> >>>> same issue.
> >>>> BTW: What OSX version do you use? Lion/Snow Leopard?
> >>>> Thanks.
> >>>> Ruben
> >>>> http://mailplaneapp.com
> >>>> http://repliesapp.com
> >>>>
> >>>> Well, it happens when I use the Rapportive plugin -- and that's the
> only
> >>>> one that's enabled. So it isn't another plugin causing it to happen,
> but I'm
> >>>> not sure how I can test the problem if I disable Rapportive. Is there
> >>>> another action that's similar that I can initiate without Rapportive,
> to see
> >>>> if the grey-out sticking issue is still a problem without Rapportive
> >>>> enabled?
> >>>>
> >>>> Megan M.
> >>>>
> >>>> On Fri, Sep 23, 2011 at 9:39 AM, Ruben Bakker <[email protected]
> >
> >>>> wrote:
> >>>>>
> >>>>> Hi Megan,
> >>>>> Do you use any plugins? (See Preferences > Accounts > Plugins).
> >>>>> If you do, please disable the plugins to see if one of them is
> causing
> >>>>> the issue.
> >>>>> Ruben
> >>>>> http://mailplaneapp.com
> >>>>> http://repliesapp.com
> >>>>>
> >>>>> I had this same problem, but upgrading to the link below doesn't seem
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>> to fix it. Has there been any other information on this? It's driving
> >>>>>
> >>>>>
> >>>>> me a little bit crazy.
> >>>>>
> >>>>> Megan M.
> >>>>>
> >>>>> On Aug 2, 8:33 am, Ruben Bakker <[email protected]> wrote:
> >>>>> > The latest preview published about an hour ago should fix
> >>>>> > it:http://mailplaneapp.com/download/preview
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>> >
> >>>>> > Does it work for you?
> >>>>> > Ruben Bakker
> >>>>> > uncomplex gmbhhttp://mailplaneapp.comhttp://repliesapp.com
> >>>>> >
> >>>>>
> >>>>>
> >>>>>
> >>>>> Just following up on this.  It seems to be fixed?  So, if you did
> >>>>> something, thanks!
> >>>>>
> >>>>> >
> >>>>> > >
> >>>>>
> >>>>> On Jul 5, 1:29 am, Martin Kleppmann <[email protected]> wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>> > Hi Susan,
> >>>>>
> >>>>> >
> >>>>> > On 4 July 2011 21:08, ITSinsider <[email protected]> wrote:
> >>>>> >
> >>>>> > > Hi Ruben.  I emailed you the screenshot.  I wonder if it has
> >>>>> > > something
> >>>>>
> >>>>>
> >>>>> > > to do with rapportive too?  I'm a big user of rapportive.
> >>>>> >
> >>>>> > Martin from Rapportive here. Thanks for using Rapportive!
> >>>>> >
> >>>>>
> >>>>>
> >>>>> > Rapportive and Boomerang both use a greyed-out Gmail while showing
> a
> >>>>> > pop-up dialog (e.g. to log in, or in order to connect your LinkedIn
> >>>>> > account), and remove the greyness again when the pop-up closes.
> We're
> >>>>>
> >>>>>
> >>>>> > not aware of any problem with the pop-up, but it's possible that
> >>>>> > there
> >>>>> > is an issue somewhere that we've missed. Can you let me know what
> you
> >>>>>
> >>>>>
> >>>>> > did exactly just before the Gmail went dark? (e.g. clicked a
> Facebook
> >>>>> > "add friend" button, a twitter "reply" link, etc?)
> >>>>> >
> >>>>> > Best,
> >>>>> > Martin
> >>>>>
> >>>>>
> >>>>> >
> >>>>> > --
> >>>>> > Martin Kleppmann
> >>>>> > Co-founder, Rapportivehttp://rapportive.com
> >>>>>
> >>>>> >
> >>>>> > >
> >>>>>
> >>>>> --
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