Hi Erick;

Thanks for writing in.  Did you try spreading your accounts across
workspaces?  http://mailplaneapp.com/howto/entry/switch_to_account/

It seems that the multiple account sign on is extra sensitive lately and it
is making a huge difference if users have more than 3-4 tabs open per
workspace.

Cheers;

Jessica



On Tue, Apr 7, 2015 at 2:39 AM, Erick Herring <[email protected]>
wrote:

> I have the same issue with 3 tabs. I've had to reset several times this
> past week. I also had to figure that out by myself - an article in the help
> section of the site would be good, especially since this seems like an
> issue you know about. Is there an ETA on a fix?
>
> My 3 tabs are 2 google apps accounts and one regular gmail account, if
> that makes any difference.
>
> Thanks,
>      Erick
>
> On Monday, April 6, 2015 at 6:34:41 AM UTC-7, Mailplane Support wrote:
>>
>> Hi Ariel;
>>
>> Thanks for the report.  Are you using many tabs (more than 3 or 4) per
>> Mailplane window?  If so, try spreading them out.  See:
>> http://mailplaneapp.com/howto/entry/switch_to_account/
>>
>> This should help.
>>
>> If that isn't the case, please try clicking Mailplane > Reset Mailplane
>> and see if that is any better.
>>
>> Please let me know if the issues persist or if you have any other
>> questions.  Feel free to write to me directly at [email protected]
>> for a quick reply
>>
>> Cheers;
>>
>> Jessica
>> Customer Support Ninja
>>
>> On Sun, Apr 5, 2015 at 12:21 PM, Ariel Zimerman <[email protected]>
>> wrote:
>>
>>> I love the app, probably it's the closest experience possible to the
>>> real Gmail on desktop.
>>>
>>> However, I'm not sure what's going on but it keeps me logging off all
>>> the time.
>>> This is pretty annoying...
>>>
>>> is there any way to fix it?
>>>
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