Hello Fabian,

I am using the latest version but it is still working very occasionally and
then it won’t open again.

I think it is something to do will the fact that my MacBook is a 2010 model
as I also have a much newer MacBook air that I only use when travelling
that works perfectly.

Not sure how to fix it.

Thanks

Philippa

On 30 October 2015 at 15:09, Fabian Dorsch <[email protected]> wrote:

> Hi,
>
> I have exactly the same problem. I just downloaded the newest trial
> version of Mailplane, but cannot log in into my Gmail account (while it
> works fine in my browsers and other apps). Any news on this issue?
>
> Thanks,
>
> Fabian
>
>
> On Monday, 26 October 2015 14:34:08 UTC+1, Mailplane Support wrote:
>>
>> Hi Philippa,
>>
>> Are you fully updated?  You can click Mailplane > Check for updates.  If
>> yes, please click Help > Support & Feedback immediately after reproducing
>> the issue and it’ll send us your log report so we can have a peek and
>> hopefully spot what’s going wrong.
>>
>> Cheers,
>>
>> Jessica
>>
>> On Fri, Oct 23, 2015 at 11:18 AM, Pippa Spurway <[email protected]> wrote:
>>
>>> Hi Jessica,
>>>
>>> Yes I can log into my accounts on all the web browsers, it is just
>>> mailplane I am having problems.
>>>
>>> Thanks
>>>
>>> Philippa
>>>
>>> On 23 October 2015 at 15:14, Mailplane Support <[email protected]>
>>> wrote:
>>>
>>>> Hey there,
>>>>
>>>> Thanks for writing in.  Can you log into those accounts ok with Gmail
>>>> opened in Safari?
>>>>
>>>> Cheers,
>>>>
>>>> Jessica
>>>>
>>>> On Wed, Oct 21, 2015 at 2:58 PM, <[email protected]> wrote:
>>>>
>>>>> I have been successfully using Mailplane since it first started but
>>>>> recently I suddenly developed this problem of very rarely being able to 
>>>>> log
>>>>> into my gmail accounts using Mailplane.
>>>>>
>>>>> I decided to uninstall Mailplane and then restarted my laptop. After
>>>>> re-installing Mailplane nothing had changed, I am still unable to log into
>>>>> my accounts normally. Suddenly it will work again for no reason and the
>>>>> next time I try (which is most of the time) I cannot log in.
>>>>>
>>>>> I am using Mailplane 3.0 and a macbook OS X Yosemite 10.10.5.
>>>>>
>>>>> See attached screenshots.
>>>>> 1. Setting up an account - shows how when I try to log in after
>>>>> setting up an account, I get a blank screen rather than it logging in.
>>>>> 2. logging in after setup - On the rare occasion that I have set up an
>>>>> account, I suddenly can't get back into it again, which happens most of 
>>>>> the
>>>>> time.
>>>>>
>>>>> I'm using Mailplane on another mac laptop with all the same
>>>>> configurations with absolutely no problems. I don't use these laptops at
>>>>> the same time.
>>>>>
>>>>> Has anyone got any ideas of what I can do to solve this problem?
>>>>>
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