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I am confused.

(To SYED...: do you have any ideas? MartView/MartService on this user's
own server is throwing exceptions like this: Can't open a reference at
<blah blah>/lib/BioMart/Web.pm line 1850.)

cheers,
Richard

Etai Jacob wrote:
> Yes we have, the last version:(
> 
> On 2/13/07, Richard Holland <[EMAIL PROTECTED]> wrote:
> Hmm. Well it must be a CPAN module then... not sure exactly as I've not
> seen this problem before. The line I quoted is definitely the line that
> is causing your results to be blank though.
> 
> You could check to see if you have IO::Stringy installed from CPAN. It
> provides the functions that back up the open() method. Let me know if it
> is installed or not - if not, install it and retry the request (you'll
> have to restart the MartView server after installing it).
> 
> cheers,
> Richard
> 
> Etai Jacob wrote:
>> We have perl 5.85 installed.
> 
>> Thanks,
>> Etai
> 
>> On 2/13/07, Richard Holland <[EMAIL PROTECTED]> wrote:
>> This line of the log indicates the problem:
> 
>> Can't open a reference at
>> /home/etai/.html/biomart/biomart-perl/lib/BioMart/Web.pm line 1850.
> 
>> This is a Perl version incompatibility. It is trying to open a
>> filehandle over a string then write the results to that string. This is
>> not possible in versions of Perl older than 5.8.
> 
>> You need to upgrade your Perl to at least 5.8 for this to work.
> 
>> cheers,
>> Richard
> 
>> Etai Jacob wrote:
>>> Attached.
> 
>>> On 2/13/07, Arek Kasprzyk <[EMAIL PROTECTED]> wrote:
> 
>>>> On 13 Feb 2007, at 11:49, Etai Jacob wrote:
> 
>>>> > No errors.
> 
> 
>>>> I meant ... could you send us the contents
>>>> of this file while you are doing your query?
> 
>>>> we need to see what comes back from the
>>>> database or webserver when you do it
> 
> 
>>>> cheers,
>>>> a.
> 
> 
> 
> 
>>>> >
>>>> > On 2/13/07, Arek Kasprzyk <[EMAIL PROTECTED]> wrote:
>>>> >>
>>>> >> On 13 Feb 2007, at 11:23, Etai Jacob wrote:
>>>> >>
>>>> >> > Hi,
>>>> >> >
>>>> >> > My answers below.
>>>> >>
>>>> >> Hi Etai,
>>>> >> maybe we need a little bit more debugging there.
>>>> >> Could you change the
>>>> >>
>>>> >> log4perl.threshold = FATAL
>>>> >>
>>>> >> to
>>>> >>
>>>> >> log4perl.threshold = WARN
>>>> >>
>>>> >> in biomart-perl/conf/log4perl.conf
>>>> >>
>>>> >> restart the server and see what you get
>>>> >> in the error_log?
>>>> >>
>>>> >>
>>>> >> cheers,
>>>> >> a.
>>>> >>
>>>> >>
>>>> >>
>>>> >> >
>>>> >> >> What do you mean by not seeing any results? Do you mean that
> you
>>>> >> get
>>>> >> >> an error message?
>>>> >> > I don't get any error messages, not on the web browser
>> (firefox or
>>>> >> > explorer) and not in the error log file of the httpd.
>>>> >> >
>>>> >> > Or you see the results page but the table only has
>>>> >> >> headings?
>>>> >> > No heading.
>>>> >> >
>>>> >> > What happens exactly?
>>>> >> > When pressing the "results" it waits a second and then when
>> "Done"
>>>> >> the
>>>> >> > page stays blank (except the default GUI of the martview on
>> the left
>>>> >> > side of the page).
>>>> >> >
>>>> >> >> Could you try a query with no filters at all and just one or
> two
>>>> >> >> attributes to see if you get results?
>>>> >> > Yes I tried with many combinations. Nothing.
>>>> >> >
>>>> >> > I tried other biomart web interface,
>>>> >> > http://www.dictybase.org/biomart/martview/, to see whether I
>> have a
>>>> >> > problem with the browser or JVM but it works fine.
>>>> >> >
>>>> >> > Thanks,
>>>> >> > Etai
>>>> >> >
>>>> >> >
>>>> >> >> Etai Jacob wrote:
>>>> >> >> > Hi,
>>>> >> >> >
>>>> >> >> > I am trying to execute few basic queries using the biomart
> web
>>>> >> >> > interface with the default configurations (as instructed in
>> the
>>>> >> >> > installation guide).
>>>> >> >> > I don't get to see any results on the browser even though
>> at the
>>>> >> >> count
>>>> >> >> > stage I see that there are relevant entries (i.e. 1/3967).
>>>> >> >> >
>>>> >> >> > What could be the problem?
>>>> >> >> > Thanks,
>>>> >> >> > Etai
>>>> >> >> >
>>>> >> >>
> 
> 
> 
>>

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