On 12-02-10 09:35 AM, Dr Leslaw Zieleznik wrote:
> Greg,
> 
> I have installed the patched f/w today and I have found, that:
> 
> i) there is quite visible improvement in quality on both video and
> VGA/DVI channels, which is a nice surprise!
> ii) it is a slight shift to the right on both channels, which frame
> grabber settings can't eliminate, bit I can live with it.
> 
> But the problem is that, I can't start the capture agent though it is
> registered on the core. It stays idle all the time, and at the capture
> start time I am getting the message:
> 
> ""WARNING : Recording may have failed to start or ingest!
>    It seems the core system did not receive proper status updates from
> the Capture Agent that should have conducted this recording""
> 
> I did try to start recording many times with different setup on the
> agent, changing the pooling interval, ingest interval and also stream
> setups, without any success.

Did you reset the device to factory defaults after updating the
firmware?  This is something that needs to be done every time you flash.
 The version I posted works as expected for me...

G

> 
> Is it anything else I can try?
> 
> Thanks,
> 
> Leslaw
> 
> 
> 
> On Feb 8, 2012, at 10:20 PM, Greg Logan wrote:
> 
>> On 12-02-05 11:52 AM, Dr Leslaw Zieleznik wrote:
>>>
>>> I'd like to notify about the problem we have noticed during the last
>>> week recordings.
>>>
>>> Our observation is that when the capture time is longer then 45min,
>>> the workflow remains in the PAUSE state - the Capturing displays the
>>> status Capturing - and it stays like that forever.
>>> Otherwise the capture agent behaves properly, changing the status
>>> from Idle to Capturing and back to Idle correctly with the recording
>>> time.
>>>
>>> I suspect this is something to do with the current ECD f/w, so we
>>> simply need to wait for the coming rel 2.3?
>>
>> This is really odd, I'm seeing that behavior as well.  The file is
>> captured, but during ingest it is not included in the zip file.  This
>> causes an exception during ingest if you check your core's logs.  This
>> functionality worked before, so the only thing I can think of is that
>> the zip tool changed underneath me.  The current firmware version
>> contains an error in the ingest scripts which is actually losing that
>> data.  I have created a patched firmware version available at
>> http://aries.usask.ca/epiphan/ which will prevent the loss of data,
>> however the underlying issue of passing the data to the core remains.
>> I've sent an email to Epiphan about this and I hope to hear back soon.
>>
>> In the mean time, I would install the above firmware (which includes the
>> new features I outlined at Oxford).
>>
>> G
>>
>>> Leslaw
>>>
>>>
>>>
>>>
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>>>
>>
>>
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> 
> 
> 
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