On 12-12-20 04:50 PM, Michelle Ziegmann wrote: > Here's some additional information I've discovered: it appears that the > captions are working, as long as I don't check "Archive" when uploading > the file. I've been getting very consistent results - if I check > "Archive", the captions will not display in the Engage player. If I > don't check "Archive", they appear just as they should. > > I hope that helps someone debug, because I'd hate to have to choose > between archiving and captions!
For those of us without valid captions files, could you attach one to the ticket that you know works for us to test with? Ty! G > Thanks! > Michelle > > On 12/20/12 9:27 AM, Michelle Ziegmann wrote: >> After doing quite a bit of testing to confirm, this morning I filed >> http://opencast.jira.com/browse/MH-9351 : Captions broken. Basically, >> captions do not appear in the Engage player, in any browser. >> >> I'm certain this is a regression. I know that I've tested captions at >> some point in 1.4 and it worked, but I'm sorry I cannot confirm when >> that was. I know because I had to confirm for our pilot that there was >> a workaround to http://opencast.jira.com/browse/MH-9045, which is to >> upload captions when on hold. >> >> This is a critical blocker for UC Berkeley for our pilot planned for >> the Spring semester that starts Jan 22nd. The pilot will include >> around 1,000 students, so the chances are very high that we will be >> required to provide closed captioning in these recordings. If the >> player is not able to display captions, we will not be able to use >> Engage in our pilot. >> >> Our developers have little to no experience working in the Engage >> player. I imagine many of you are heading out for winter break, but >> I'm sending this out as a plea to anyone who can find time to look >> into (and hopefully resolve!) this bug in the next couple of weeks. If >> you are able to assist, we would be deeply indebted. >> >> Thank you! >> Michelle >> >
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