Susan,
We are using this feature on ipad minis.  The deployment is initially set 
through a profile in the Meraki management tool.  This sets the Guided Access 
but like Kyle stated, if the device locks up or needs to be hard/soft booted, 
it can lose the lock.  Triple click is working for us.

Wendy 

Wendy Sporleder 
Database Administrator 
Saint Louis Art Museum 
One Fine Arts Drive, Forest Park 
Saint Louis, MO.  63110 
314.655.5318 
[email protected]
 
     



-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Kyle 
Jaebker
Sent: Tuesday, February 24, 2015 9:34 AM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Guided Access in iOS

Susan,

We have used guided access at the IMA and have similar results. Sometimes it 
stays in the app just fine, but if the app crashes or the iPod runs out of 
battery it can get out of Guided Access. Another alternative is to use Apple 
Configurator 
(https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12),
this allows you to really lock down a device into a specific app. We have found 
this to work much better at keeping the users out of other functionality. 
Additionally you can use this to lock down the devices and setup wifi and other 
device settings.

Kyle

Kyle Jaebker
Director IMA Lab

Indianapolis Museum of Art
4000 Michigan Road
Indianapolis, IN 46208-3326
317-923-1331 x436
[email protected]
http://www.imamuseum.org



On 2/24/15, 10:13 AM, "Susan Wigodner" <[email protected]> wrote:

>Hello all,
>
>Is anyone using the iOS Guided Access feature to lock a device to a 
>particular app, for rental audio guides or otherwise? We're finding the 
>setting doesn't always "stick" on our iPod touches which are using 
>iOS7, which revert to normal mode. Would be interested in others' 
>experiences and any tips you might have.
>
>Thanks in advance!
>-Susan Wigodner
>
>Susan Wigodner | Exhibition Media Manager National September 11 
>Memorial & Museum
>200 Liberty Street, 16th Floor | New York, NY 10281 
>www.911memorial.org<http://www.911memorial.org/> | 
>[email protected]<mailto:[email protected]>  |
>212.312.8793
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