Dh,

Pak Syafril, mohon pencerahannya ada user kami mark.telan (lainnya normal
masuk ke inbox) bila menerima email dari indosat selalu masuk ke junk
padahal alamat email tersebut sudah di whitelist baik di webmail ataupun di
server MDaemon, berikut log email nya :

Mon 2017-11-13 20:08:19.254: 05: Session 642897; child 0002
Mon 2017-11-13 20:08:19.254: 05: Accepting SMTP connection from
202.152.161.233:52921 to 139.255.96.166:25
Mon 2017-11-13 20:08:19.312: 03: --> 220 mail.navaplus.com ESMTP MDaemon
16.0.4; Mon, 13 Nov 2017 20:08:19 +0700
Mon 2017-11-13 20:08:19.319: 02: <-- EHLO isatkp-ms01.indosat.com
Mon 2017-11-13 20:08:19.319: 03: --> 250-mail.navaplus.com Hello
isatkp-ms01.indosat.com [202.152.161.233], pleased to meet you
Mon 2017-11-13 20:08:19.319: 03: --> 250-ETRN
Mon 2017-11-13 20:08:19.319: 03: --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Mon 2017-11-13 20:08:19.319: 03: --> 250-8BITMIME
Mon 2017-11-13 20:08:19.319: 03: --> 250-ENHANCEDSTATUSCODES
Mon 2017-11-13 20:08:19.319: 03: --> 250 SIZE 27000000
Mon 2017-11-13 20:08:19.325: 02: <-- MAIL FROM:<
mei.che...@indosatooredoo.com> SIZE=94790
Mon 2017-11-13 20:08:19.330: 09: Performing SPF lookup (indosatooredoo.com
/ 202.152.161.233)
Mon 2017-11-13 20:08:19.330: 09: *  Policy (cache): v=spf1 ip4:
202.152.161.0/24 ip4:202.152.162.0/24 ip4:114.6.2.0/24 ip4:124.195.15.162
-all
Mon 2017-11-13 20:08:19.330: 09: *  Evaluating ip4:202.152.161.0/24: match
Mon 2017-11-13 20:08:19.330: 09: *  Result: pass
Mon 2017-11-13 20:08:19.330: 09: ---- End SPF results
Mon 2017-11-13 20:08:19.330: 03: --> 250 2.1.0 Sender OK
Mon 2017-11-13 20:08:19.335: 02: <-- RCPT TO:<
hendero....@id.iris-worldwide.com>
Mon 2017-11-13 20:08:19.338: 05: Performing DNS-BL lookup (202.152.161.233
- connecting IP)
Mon 2017-11-13 20:08:19.342: 05: *  zen.spamhaus.org - passed
Mon 2017-11-13 20:08:19.342: 05: ---- End DNS-BL results
Mon 2017-11-13 20:08:19.344: 03: --> 250 2.1.5 Recipient OK
Mon 2017-11-13 20:08:19.350: 02: <-- RCPT TO:<
mark.te...@id.iris-worldwide.com>
Mon 2017-11-13 20:08:19.353: 03: --> 250 2.1.5 Recipient OK
Mon 2017-11-13 20:08:19.357: 02: <-- RCPT TO:<
mehdi.laml...@id.iris-worldwide.com>
Mon 2017-11-13 20:08:19.361: 03: --> 250 2.1.5 Recipient OK
Mon 2017-11-13 20:08:19.368: 02: <-- RCPT TO:<
farris.baha...@id.iris-worldwide.com>
Mon 2017-11-13 20:08:19.371: 03: --> 250 2.1.5 Recipient OK
Mon 2017-11-13 20:08:19.376: 02: <-- DATA
Mon 2017-11-13 20:08:19.377: 01: Creating temp file (SMTP):
d:\mdaemon\queues\temp\md50000542144.tmp
Mon 2017-11-13 20:08:19.377: 03: --> 354 Enter mail, end with <CRLF>.<CRLF>
Mon 2017-11-13 20:08:19.654: 01: Message size: 98929 bytes
Mon 2017-11-13 20:08:19.655: 05: Performing DNS-BL lookup (10.10.100.166 -
'Received' header)
Mon 2017-11-13 20:08:19.658: 05: *  zen.spamhaus.org - passed
Mon 2017-11-13 20:08:19.658: 05: ---- End DNS-BL results
Mon 2017-11-13 20:08:19.661: 10: Performing DKIM lookup
Mon 2017-11-13 20:08:19.661: 10: *  File:
d:\mdaemon\queues\temp\md50000542144.tmp
Mon 2017-11-13 20:08:19.661: 10: *  Message-ID: <
9cf5bf21776edd4c9b8ba154bbdccbb730321...@piexcap02w.office.corp.indosat.com>
Mon 2017-11-13 20:08:19.661: 10: *  Result: neutral
Mon 2017-11-13 20:08:19.661: 10: ---- End DKIM results
Mon 2017-11-13 20:08:19.669: 01: Message creation successful:
d:\mdaemon\queues\inbound\md50009160457.msg
Mon 2017-11-13 20:08:19.669: 03: --> 250 2.6.0 Ok, message saved
<Message-ID: <
9cf5bf21776edd4c9b8ba154bbdccbb730321...@piexcap02w.office.corp.indosat.com
>>
Mon 2017-11-13 20:08:24.682: 02: <-- QUIT
Mon 2017-11-13 20:08:24.682: 03: --> 221 2.0.0 See ya in cyberspace
Mon 2017-11-13 20:08:24.682: 01: SMTP session successful (Bytes in/out:
99217/578)

Atas bantuannya diucapkan terimakasih.


regards,
achmad

-- 
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