Is this an early April Fools Joke? :) This smells like an OS/Driver issue. In what OS is this happening? WinPE or the Full OS? What Version?
Just how *old* (or new) is this Optiplex? What drivers are you using? What happens if the user uses the keyboard instead? Alt-Tab over and over? Can you narrow down to a Network or a storage problem? Can you download anything else in the background? (F8) Can you reproduce it on a different machine? If it only happens on one machine, I would send the machine back for service and/or recycle. Please don't add large attachments to distribution lists (standard E-Mail etiquette) , instead upload the video to a public share like SkyDrive, and share the link instead. :) From: [email protected] [mailto:[email protected]] On Behalf Of Marable, Mike Sent: Friday, December 6, 2013 2:52 AM To: [email protected] Subject: [MDT-OSD] Task Sequence Hangs Unless Mouse Moves Okay, I wasn't sure about this one until I saw the video the tech took of it. On one machine the task sequence hangs and doesn't appear to be doing anything unless the mouse moves. In the video the tech took it is downloading the MDT files package for the "Use Toolkit Package" step. The download progress sits stationary until the mouse is moved and as long as the mouse continues moving the download progress continues. As soon as they stop moving the mouse the download progress stops dead in its tracks. It's a Dell Optiplex machine with a Dell mouse and Dell keyboard. They've tried plugging them into different USB ports and even tried unplugging them all together. (I hope the video attachment comes through.) Has anyone else seen this before? It's one machine, but it's one of those things where you just want to know what is going on. Thanks Mike ********************************************************** Electronic Mail is not secure, may not be read every day, and should not be used for urgent or sensitive issues
