All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ======================================
Since going live with eMAR and BMV 3 months ago, we have had 20 or more occasions for e-documentation to vanish upon filing. The scenario is the user scans a med, scans the patient, files the administration, goes into the order to see the administration documentation and nothing is there. We have not found a pattern to this problem yet. The user doesn't experience any error messages or abnormalities what so ever during the administration. Everything appears normal to the user until the administration appears overdue on the exception report or status board. We have since asked users to verify every administration they do after they file it. We've even caught an unfilled administration and had Meditech check the background right away while the lock was still in place in PHA, but they found nothing. It appears totally random thus far, but am wondering if anyone else has experienced similar scenarios. We are Magic 5.4.3 and have deployed eMAR using wireless laptops and NUI workstations. I'm suspicious that our problem may be in our wireless network and or hardware, but still have nothing more than suspicion at this point. Would Meditech Workstation management have anything to do with this? I ask because we are searching for a needle in a haystack. For example, would a device that is managed to our B Machine with a workstation that telnets to our A Machine based on the IP address have any bearing on this? Should the machine a device is managed to also be the machine the device telnets to? Any ideas would be appreciated! Jim Lehl _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
