Since the upgrade to 5.5, our contract(payment) arrangements have been printing the wrong payment amount due. They system is adding any transferred amount to the current payment amount. Example: Balance was 200.00, arranged payment was 50.00 and then we had to transfer 100.00 to the existing payment plan. This brings the total balance to 300.00. The payment doesn't change and is still 50.00. On the statement the current payment due is 150.00. This has caused loads of problems since go-live. MEDITECH tells me that it has always done that and it is how it is supposed to work. Their advice is to reset the Contract each time we combine accts. (Sometimes the payment goes up and we do reset but sometimes it doesn't....) We have never had to reset these accts before. Has anyone else had any experience with this? Are you still in 5.4 and seeing this? Are you in 5.5 and found this as a new problem? Thank you in advance for any advice.... Bridget Rickard Patient Account Manager Maine Coast Memorial Hospital 50 Union St Ellsworth, Me 04605 207-664-5497 [EMAIL PROTECTED] "Do the thing you think you cannot do."
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