We have locked records all the time because providers who elect sign sometimes boot or turn Their pcs off in the middle of signing . This locks the documents and we have to call MEDITECH . They do resolve themselves after 3 hours if that helps at all. We are Client Server version 5.5 sr 2 . We have never been able to clear our own locks either per MEDITECH.
-----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, June 21, 2007 8:02 PM To: [email protected] Subject: [MEDITECH-L] eMAR - Record locks Hi, Are any other sites experiencing issues with locked records when using BMV/eMAR? I believe it is most likely occurring after an abnormal termination of the session. We have had a couple of episodes this week and Meditech states that only they can unlock the record. This is not a good situation - especially in the middle of the night. I think there should be a way that the lock can be released by the hospital IT staff to reduce the time it takes to get the issue fixed. Has anyone else encountered this and if so - do you know if there have been any requests out to Meditech to provide this functionality? Thanks Sue Susan Schooley RN,BS,CNOR Senior Clinical Systems Analyst HIS Department Union Hospital, Elkton MD 443-406-1338 Note: This message and any attachments are intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender. =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit MTUsers.NET. To check the status of the meditech-l, visit MTUsers.NET. For help, email [EMAIL PROTECTED] Visit the MTUsers WikiPedia at MTUsers.NET/mwiki ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com To check the status of the meditech-l, visit MTUsers.NET For help, email [EMAIL PROTECTED] Please visit and add information to the MTUsers WikiPedia at MTUsers.NET/mwiki ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com
