We have frequent eMAR/BMV - Record Locks. They all occur when the
computer looses wireless network connection while the nurse is
documenting her medications. It can also cause a lock while in Process
Inreventions or Assessments if you loose connection while doing these
functions.  We go into Meditech Operations and kill the job (Group) and
everything is okay. All IT staff have access from home and can kill the
job from home. Meditech does not do this for us.


Diana L Teeters, RNC
Alliance Community Hospital
200 East State Street
Alliance, OH 44601 
 
 


-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf
Of [EMAIL PROTECTED]
Sent: Thursday, June 21, 2007 8:02 PM
To: [email protected]
Subject: [MEDITECH-L] eMAR - Record locks

Hi, 

Are any other sites experiencing issues with locked records when using
BMV/eMAR?  I believe it is most likely occurring after an abnormal
termination of the session.  We have had a couple of episodes this week
and Meditech states that only they can unlock the record. 

This is not a good situation - especially in the middle of the night.  I
think there should be a way that the lock can be released by the
hospital IT staff to reduce the time it takes to get the issue fixed. 

Has anyone else encountered this  and if so - do you know if there have
been any requests out to Meditech to provide this functionality?

Thanks
Sue


Susan Schooley RN,BS,CNOR
Senior Clinical Systems  Analyst
HIS Department
Union Hospital, Elkton MD
443-406-1338

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