Thanks for the information.  It gives me a place to start.  I really do believe 
the issue is within the MM application, as this is where the failure seems to 
occur.

-----Original Message-----
From: Shepard, Damian [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, July 24, 2007 8:26 AM
To: Lapointe, Carol (R5); Daugherty, Angie; [email protected]
Subject: RE: [MEDITECH-L] MSM and xyplex termserver


Hi Angela,

We have MEDITECH 5.61 with Xyplex Term Servers and PICIS v10.... After about a 
month or so after go Live we here having hang ups with our Auto-Key Punch 
routines and we needed a DTS 3612 for MEDITECH's MM module for key punching... 
(Since it now throws up a message if it is non chargeable etc)

And then we had to get a PICIS patch for MedSURG.... So far... Knock on would 
(or my head) the issues seem to now be minimized and resolved....

I don't know if this is your problem or not... But in our scenario our ports 
would get hung up and we would need to manually kill them out... Originally it 
was thought that it was for stock items which didn't have procedure codes 
connected... But then these items were located...

If this is not your exact issue, please clarify... For I would like to keep an 
eye on our systems for something similar...

Thanks,

Damian A Shepard
Systems Analyst
Information Systems
 
Telephone: (802) 447-5165

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lapointe, Carol 
(R5)
Sent: Tuesday, July 24, 2007 7:50 AM
To: Daugherty, Angie; [email protected]
Subject: Re: [MEDITECH-L] MSM and xyplex termserver

Hi Angela,
Oh..that's not good news. I've been trying to get MSM autokey routines to MM 
setup on an Annex server w/o success, and they are telling me I need to buy a 
Xyplex server. They did load code changes into our TESt when I said we had a 
new server, but apparently those were only developed to work specifically with 
Xyplex servers and they won't make coding changes to accommodate any other 
type. 
We have MedDietary and MedQM..
What are you having trouble with?


Please forward any replies..

Carol Lapointe
Senior Systems Analyst
Régie de la santé du Restigouche/Restigouche Health Authority Campbellton, NB, 
Canada [EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Daugherty, Angie
Sent: July 23, 2007 5:54 PM
To: [email protected]
Subject: [MEDITECH-L] MSM and xyplex termserver

We have been struggling for a few months to get MSM to transmit charges to 
Meditech using a xyplex ip termserver.  We have worked with Picis to make sure 
we have the latest documentation for the port settings and
feel pretty confident that we do.   The bar charges are transmitting
okay, it is usually when MSM changes to MM to post the patient issues that it 
is failing.  Is anyone else on the Meditech-L having the same issue and did you 
get it resolved?  Any suggestions would be appreciated.


Angela Daugherty,
Business Analyst
Caretech Solutions@
Blanchard Valley Health System
Phone: (419) 423-5471
Email: [EMAIL PROTECTED]




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