(((This topic goes beyond meego-dev - I'm answering you here but if you
have further questions I encourage you to go to forum.meego.com -
Handset or Application Developer Support. Thanks!)))
As explained at http://forum.meego.com/showpost.php?p=22953&postcount=77
& http://forum.meego.com/showpost.php?p=22981&postcount=87
http://developer.nokia.com/bugs
This bug reporting tool focuses on *developer issues*: platform, SDK,
documentation, etc (the open source components). However, we have added
a component "Device" where the developers getting the devices can also
file bugs they are finding as testers of the device.
After all the discussions (I still remember 'Bug 630' by heart) I think
the best is to offer the bugzilla setup in relation to open source
platform components and the Nokia support setup for the 'user
experience' part.
OSS savvy people understand bug reporting, may have a grasp on whether a
bug belongs more to downstream or upstream, might look at source code,
think of building a patch, discussions on features can happen in the
relative OSS channels... Motivated users willing to get their voice
heard by Nokia can go to Nokia Support Discussions or Nokia Care
directly. Their ideas or complaints can't be addressed openly in a bug
tracker as we have seen. And actually an organization like Nokia Care
does a good job at summarizing and reporting up the feedback received
through different channels (I have seen the reports and I wouldn't have
done them better after following 100s of posts and bugs in maemo.org).
On 6/22/2011 7:40 AM, ext Carsten Munk wrote:
Submit them to your vendor, ie, Nokia (you'd have to ask them for
where, because I don't know). Then they will submit it further to any
upstream projects they use.
The reasoning for this (even when ignoring the complete Harmattan
mess) is these steps:
1) A vendor might have modifications to the upstream packages/software
or own packages/software he uses. Then he should handle it
2) If no modifications/directly from upstream, submit to the upstream
project - it's a bug in that software then.
3) Upstream may handle the issue and fix may trickle down to the
consumer through the vendor's path of upgrades
If you can replicate an error in MeeGo.com images/components directly,
you're of course welcome to submit to those bugtrackers. Example could
be a Qt or Qt Mobility issue that happens on MeeGo.com images too.
/Carsten
2011/6/22 Andrey Ponomarenko<[email protected]>:
Hi,
Could anybody explain me where to post bug reports for MeeGo 1.2 Harmattan
[1]?
To maemo.org Bugzilla [2] or to MeeGo Bugzilla [3]?
Thanks!
[1] MeeGo 1.2 Harmattan
[2] maemo.org Bugzilla
[3] MeeGo Bugzilla
--
Andrey Ponomarenko
Department for Operating Systems at ISPRAS
web: http://www.LinuxTesting.org
mail: [email protected]
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