Hi Iekku, Let's go back to the diagram at http://wiki.meego.com/Quality/Bug_Life_Cycle_and_Handling. You can see the yellow boxes need inputs from reporter/submitter. Do you mean that "Assigned To" should be set to reporter/submitter? What's the difference between NEEDINFO and other yellow boxes?
Bests Jeff > -----Original Message----- > From: ext-iekku.huttu...@nokia.com [mailto:ext-iekku.huttu...@nokia.com] > Sent: Thursday, April 07, 2011 2:57 PM > To: Tao, Daniel; Zheng, Jeff; meego-qa@lists.meego.com > Subject: RE: Needinfo owner in bugzilla > > Hi, > > It has been agreed (in the QA weekly meetings) that if bug is over 1 month in > status "needinfo" it can be closed as invalid. What comes to "developer may > miss the bug", I think the same situation is also with reporter. So I think > the > assigning back to reporter is best solution. > > Br, > Iekku > > >-----Original Message----- > >From: ext Tao, Daniel [mailto:daniel....@intel.com] > >Sent: 07 April, 2011 09:46 > >To: Huttunen Iekku (EXT-Ixonos/Tampere); Zheng, Jeff; meego- > >q...@lists.meego.com > >Subject: RE: Needinfo owner in bugzilla > > > >Hi, Iekku > > > >I think there is one problem if change assignee back to bug report for > >NeedInfo bugs. If bug reporter add enough/detail info for this NeedInfo > >bug, but forget to change the assignee back to developer. How does > >developer continue to follow up this issue? Developer may miss the bug > >if they are not the assignee. > > > >So for NeedInfo bugs, I would like to suggest below follow up process: > >1) For NeedInfo bug, developer can ask bug report to provide more info; > >2) If bug reporter add more info about this bugs, developer can continue > >to follow up this issue; > >3) If bug reporter don't provide more info for long time, QA contact can > >start to take over this issue and try to reproduce this issue, then > >provide detail info, such as log or detail reproduce behavior; > >4) If QA contact can't reproduce this issue or don't understand this > >bug, they can close this bug if no response from report long time. We > >should treat this bug as invalid bugs. > > > >Thanks > > > >Daniel > > > >-----Original Message----- > >From: meego-qa-boun...@lists.meego.com [mailto:meego-qa- > >boun...@lists.meego.com] On Behalf Of ext-iekku.huttu...@nokia.com > >Sent: Thursday, April 07, 2011 2:26 PM > >To: Zheng, Jeff; meego-qa@lists.meego.com > >Subject: Re: [Meego-qa] Needinfo owner in bugzilla > > > >Hi, > > > >There's some problematic in the assigning. But the idea is when more > >information is needed the bug can be assigned to person who needs to > >give the information. After information is given the bug should be > >assigned back to person who asked more information. When bug is assigned > >to someone, it's easier to find via link: "My Bugs" than if only the > >email received from the Bugzilla and you are not marked as a assignee... > > > >The bug assignee isn't necessarily the person who will resolve the bug, > >there's also other tasks to bug, not only resolving. > > > >Did my answer give any clearance? > > > >Br, > >Iekku > > > > > > > >>-----Original Message----- > >>From: meego-qa-boun...@lists.meego.com [mailto:meego-qa- > >>boun...@lists.meego.com] On Behalf Of ext Zheng, Jeff > >>Sent: 07 April, 2011 09:15 > >>To: meego-qa@lists.meego.com > >>Subject: [Meego-qa] Needinfo owner in bugzilla > >> > >>Hi, > >> > >>I just saw this line at > >>http://wiki.meego.com/Quality/Bug_Life_Cycle_and_Handling: > >> > >>"NEEDINFO bugs should be assigned back to original bug reporter" > >> > >>Does this mean that "Assigned To" field of this bug should be changed > >to > >>reporter? Or just ask reporter to input more information? > >> > >>From my viewpoint, "Assigned To" should not be changed to reporter: > >>+ "Assigned To" means the person in charge of resolving the bug. It's > >>obviously that reporter is not that person. > >>+ Changing "Assigned To" field to reporter unnecessarily make the bug > >>more complex. Original owner needs to change owner, After reporter > >>inputs needed information, he has to reassign back. > >> > >> > >>Bests > >>Jeff > >>_______________________________________________ > >>MeeGo-qa mailing list > >>MeeGo-qa@lists.meego.com > >>http://lists.meego.com/listinfo/meego-qa > >_______________________________________________ > >MeeGo-qa mailing list > >MeeGo-qa@lists.meego.com > >http://lists.meego.com/listinfo/meego-qa _______________________________________________ MeeGo-qa mailing list MeeGo-qa@lists.meego.com http://lists.meego.com/listinfo/meego-qa
