On Fri, 2011-06-17 at 21:29 +0800, Wan, Shuang wrote: > > > > * "Error management team will provide feedbacks in one working day > > > > normally once receive the request notification" > > > > > > > > One working day is not enough if you don't want to have a national > > > > holiday and accidentially be excluded from decision process. I propose > > > > one week. > > > > > > One week to provide feedbacks is too long from my opinion for most of > > > cases and only applies for rare cases example here holiday session. > > > > So which cases in the past have been so urgent that they had to get > > implemented faster than within one week? > > What about 4 days? > > Sorry, I don't think the requestor should wait error management team 4 > days just get the feedbacks for all requests. Bugzilla is part of > whole MeeGo distribution system, it's hard to imagine for me if all > MeeGo infrastructures apply this rule as well.
I don't care about rules of other infrastructure teams. They have different needs, environments and interactions. Question still stands: Examples for urgent cases that needed less than four days? > > > > * "but nice to have a bug entry for change request" > > > > > > > > Can we please make this a "should"? > > > > I am tired of all this intransparency. > > > > When I wanted to have admin rights for the MeeGo wiki I was also asked > > > > to file a bug report first, for transparency. And it made sense. > > > > > > May be we could enhance this by show more visibility how we handling > > > the new bugzilla request transparently. IMO, most users don't know we > > > have a wiki page document the MeeGo bugzilla change requests process. > > > If they have the Bugzilla change request, they might continue to send > > > the requests to Bugzilla admins directly. > > > > So just answer them to use Bugzilla for such requests and to NOT send > > requests to Bugzilla admins directly anymore. > > No big deal to redirect folks to the proper channels... > > I will try to convince the requestor, so changed back to nice to have ... Erm, sorry? There is nothing to "convince" here. Either the requestor files a ticket in bugs.meego.com or s/he will not get what is wanted. Now what is complicated about that? Transparency, please. andre -- Andre Klapper (maemo.org bugmaster) http://www.openismus.com _______________________________________________ MeeGo-qa mailing list [email protected] http://lists.meego.com/listinfo/meego-qa
