You can have him try Firefox for the browser, and there is an extension he could try that renders .pdf as html in the browser (I just saw it the other day and have not tried it yet). Or try AA from Firefox. IE does not always play well with others straightaway, there might be some settings buried in the Options menu somewhere to make it work.

--R

Marshall Booth wrote:

Dave M. wrote:
Hi all,

A friend is trying to run the W126 service manual on CD-ROM, and is
having some problems. I'm trying to troubleshoot over the phone with
no luck. He gets past the intro movie, and into the model/year
selection, and to the function group & sub-function... but when
selecting the actual job from the right side window, where it should
launch the PDF file, he's getting an Internet Explorer error "Action
canceled". Does anyone recognize this? I walked him through installing
the required Shockwave plugin, and Acrobat Reader v7, but still no
luck. If anyone has been through a similar scenario and has some tips,
that would be VERY helpful...

I believe that can relate to the version of Adobe Acrobat that's installed on the machine (or perhaps how it's configured). I believe that ver. 3 was what was on the CD and there were problems when Ver 4 and 5 were installed on some operating systems (98 and ME as I recall). I haven't experience any problem in 4-5 years.

I can't offer a precise solution, but fooling around with the Acrobat reader and it's implementation with the browser MIGHT off a solution.

Marshall

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