On Feb 28, 11:33 am, Bastian Doetsch <[email protected]> wrote:
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> Hi,
>
> as I'm not quite content with how Trac manages our tickets and  
> Assembla support for Trac is rather limited, I would like to discuss  
> if we should re-import our trac tickets into Assembla's ticket tool  
> and use it.

Is that automated?

> Currently, all ticket reports are broken in Trac, probably  
> due to some problem with ticket #132, and I don't know when Assembla  
> staff will be able to fix this issue.

That's quite annoying.

> Moreover, afaik you can't make  
> trac guarantee that someone who edits a ticket leaves an email  
> address, which is quite unfortunate if you have questions about a bug  
> report...Assembla have added custom permissions to their ticket tool,  
> so now it is possible to allow non-project-members to edit tickets,  
> which was the reason for moving to trac :). A disadvantage would of  
> course be, that tickets and wiki would not be as integrated as now, as  
> long as we use the Trac wiki.
>
> Personally, I'd prefer moving to bitbucket completely, but converting  
> the wiki would probably be too much of a hassle.

bitbucket is nice, but as far as I understand the ticket tracker is
the weakest part of the system, right? I wonder why they don't use an
existing one instead of reimplementing it from scratch.

Best,
Ismael

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