What upsets me about eBay is that they seem to forget that the sellers are what 
brings them the revenue and that eBay is merely a facilitator, not a broker.  
There have been numerous times that they decided the fate of my money stored in 
their PayPal account.


What gives them the right to decide that a parcel was not lost when it was 
really stolen?  The exact situation Mike describes has happened to me many 
times, just to have eBay always side with the buyer even though proof of 
shipment was always produced.   In my case, it seems to be big-ticket items 
that are lost, usually overseas. They will hold some of the sellers funds back 
in PayPal and decide the fate themselves.

I even had an eBay agent have the nerve to give me a job evaluation on the 
telephone!  I told her that "I do not work for eBay, they work for me and their 
performance is poor!"  She then said, " I better have you talk to an account 
representative complementary due to detecting some hostility."

You bet I become hostile when thousands of dollars have been stolen from my 
PayPal account by having them decide what to do with my funds in the case of a 
fake missing package report.

Adam

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