Hi Dean and sorry to see you go through this sad case of communication
malfunction and lack of professional etiquette of EBay. Your right you
should of been contacted first or at the least as you said to just them
removing only the pearl auctions. Let me ask you a question....did you hold
EBay to paying all your listing fees or have them allow you to list for free
now that you have their explanation?
Thank you.
Sincerely
Don Merchant
IMCA # 0960
----- Original Message -----
From: "dean bessey" <deanbes...@yahoo.com>
To: "meteoritelist" <meteorite-list@meteoritecentral.com>;
<cdtuc...@cox.net>
Sent: Thursday, July 09, 2009 10:09 PM
Subject: Re: [meteorite-list] My Ebay suspension
Many thanks Carl for the poswerseller phone number. This has caused me $100
in phone bills today but at least the powerseller people reinstated my ebay
account. The downside is that I now have no auctions at all listed and
because ebay ended everything I have all the details lost so have to
manually list everything again - 1700 auctions.
Likely most wont get relisted as I plan to put more stuff on websites and
diversify from ebay.
I also found out why they suspended my account. Apparantly ebay has started
a new rule where tahiti pearls are no longer permitted to be listed on ebay.
So, rather than just end the pearl auctions (Or better yet - inform me of
the new rule) they just said that I violated their rules to often (I assume
more than 4 times since I had 300 tahiti pearl auctions so I violated their
listing rules 300 times) and suspended my account.
So anyway, thats why I was suspended and ebay has now kissed and made up so
I can list everything except pearls again now.
Cheers
DEAN
www.meteoriteshop.com
--- On Thu, 7/9/09, cdtuc...@cox.net <cdtuc...@cox.net> wrote:
From: cdtuc...@cox.net <cdtuc...@cox.net>
Subject: Re: [meteorite-list] My Ebay suspension
To: "dean bessey" <deanbes...@yahoo.com>, "meteoritelist"
<meteorite-list@meteoritecentral.com>
Date: Thursday, July 9, 2009, 7:13 PM
Dean,
Hello, I have heard of you many times and you have a great
reputation so obviously it is not about you. I think it is
likely issues with your links as well. I assume you are a
power seller. We power sellers can call and if you call back
you may get somebody smarter to speak with. The number that
I use is a toll free 866-519-3229. and I am always able to
get answers ( but may take more than one call) . It
also may be a pearl seller competitor messing with you. As
you know eBay these days is basically a glorified yard sale.
Most dealers make much more from their own web sites. Good
luck to you. Carl
--
Carl or Debbie Esparza
IMCA 5829
Meteoritemax
---- dean bessey <deanbes...@yahoo.com>
wrote:
>
> As if you didnt need another reason to try and
diversify your business away from ebay here is what happened
to me this morning. I am not making any part of this up or
in any way dramatizing what happened. Neither Stephen King
nor the guys on CSI could make this up.
> I wake up to numerous emails from ebay this morning
from ebay cancelling my auctions and two emails saying that
my account was suspended.
> Many auctions were canceled because they were
"Significantly misrepresented". After 3 hours of chatting
with people I finally get through to the "trust and safety"
people after a recommendation from ebay australia.
> I was told that somebody (who??? - she had no way of
knowing who) decided that my auctions were
misrepresented. She couldent tell me what was misrepresented
just that they look at the description, picture and content
when deciding was what misrepresented but she had no way of
knowing exactly what.
> So I try and reason with her. "If you cant tell me
what it is about my auctions that was misrepresented how can
I not repeat the problem in the future?
> Sit down before you read her response.
> She said that if ebay told everybody what they look
for when they decide that auctions are misrepresented then
people would do things to get around their security checks
in future auctions so it would be a security violation to
tell me what it was about my auctions that was being
misrepresented and therfore canceled (And leading to my
suspension.) She then said that my suspension was for 7 days
so even if she did tell me it wouldent make any difference
because you cant list on ebay for 7 days again anyway.
> Reasoning is getting harder. "OK, for my information.
in seven days time when I get back on ebay again can you
tell me what about my auctions was misrepresented so that I
can fix them and not violate your policy in the future so I
dont get kicked off again?".
> Sorry, telling you what the problem is would be a
security violation and if people who what they looked for
would do things to circumvent their rules in the future".
> This is going nowhere. I wish that I had a copy of
that phone conversation. It would have looked good on
youtube.
> In addition, the emails that ended the auctions said
this:
> ----------------------------------------------------
> eBay has restricted your ability to list new items as
a result of a policy violation. We'd be happy to lift this
restriction once you've completed a brief tutorial about
this policy. The next time you sign in to your eBay account,
click on ?Sell? and ?Sell Your Item.? You?ll then be asked
to take the tutorial. Once you've completed it, you can
begin selling again immediately.
> __________________________________________
> Unfortunately, doing so is not possible so I cant even
sign on. Even their emails dont make sense.
> So with a bit of luck, sometime in the next 7 days
they will tell me what was wrong with my auctions so that I
can fix it and not violate their policy - although maybe
they will not because doing so might enable me to fix the
problem out and circumvent their rules in the future.
> I plan to spend the next 7 days getting some shopping
cart websites built and trying out other sites to sell
stuff. Anybody got any ideas where else to list stuff?
Anybody know somebody with ebay who will talk to me?
> Apparantly it was my pearl auctions that was somehow
misrepresented but its not possible to find out why. It
sgoing to be a pain relisting 1700 auctions. It probably
wont get done - especially if I can figure out how to build
a nice shopping cart website
> Cheers
> DEAN
> On a completely different note I need to come up with
around $2000 in my paypal account in the next week so I am
particularly into dealing from my website right now
WWW.METEORITESHOP.COM so if you see anything let me know.
> Also, you people out there who owe me money, now is a
good time to pay up.
>
>
>
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