Here’s an MSN article about the ordeal:

https://www.msn.com/en-us/travel/news/american-airlines-passenger-stranded-for-11-hours-during-absolutely-brutal-experience-at-major-hub/ar-AA25heau
 
<https://www.msn.com/en-us/travel/news/american-airlines-passenger-stranded-for-11-hours-during-absolutely-brutal-experience-at-major-hub/ar-AA25heau>

I found the original Reddit post but it’s truncated in my browser; perhaps you 
need to be logged into a Reddit account to see the full thing.

 -- Karl

> On Jun 12, 2026, at 9:13 AM, Jack Keady via Mifnet <[email protected]> 
> wrote:
> 
> see Keady's suggested rules at end:
> 
> 
> DFW had a ground stop, perhaps not AAs fault
> 
> One AA flight had creeping delays. After every 30 minutes or so, it was 
> delayed again
> 
> After 11 hours, the flight was cancelled. Captain was timed out and flight 
> attendants never arrived
> 
> But luggage had already been sent to destination
> 
> Then AA internal system had troubles. Unable to rebook.
> 
> Finally, many hours later, passengers found they were booked on a flight 3 
> days hence.
> 
> 
> JK - suggested new rules:
> 
> After four hours delay, declare the flight indefinitely delayed and release 
> passengers from obligations and provide immediate cash refund.
> 
> For those not wanting to wait longer, reunite them with their luggage
> 
> Provide Rule 240 type measure and move them to another airline
> 
> Rule #1 should be: throw money at them.
> 
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