keady - forwarded as received ----- Forwarded Message ----- From: Christopher Elliott <[email protected]>To: [email protected] <[email protected]>Sent: Saturday, June 13, 2026 at 05:30:29 AM PDTSubject: Your new airline rights fit on one page. That's the problem Europe pays you 600 euros for a canceled flight. America hands you a PDF. | | | | | June 13, 2026 | | | |
| | | | | | | | ⚠️ We need your help! | | The advocacy in this newsletter is—and will always be—free. But we rely on you to support our nonprofit organization, which allows us to continue advocating for you. Our summer fundraiser starts tomorrow and we need to raise $30,000 to keep the lights on. Here’s how to become a supporter. | | | | DONATE NOW | | | | | | | | | | Your new airline rights fit on one page. That's the problem | | Congress demanded a passenger rights rule nearly eight years ago, right after the world watched a man get dragged off a United flight. The DOT finally delivered, and it's a one-page form that airlines get to write themselves. The rule doesn't require a dime of compensation, a meal or a hotel room. Is this any way to protect air travelers? | | | | Read The Full Story | | | | | | | | In Singapore, smaller rooms offer a radical sustainability solution | | YOTEL Singapore is trying to prove that a 150-square-foot hotel room can drastically cut carbon emissions without sacrificing guest comfort. Here’s how it’s doing. | | | | 🛟 A record year for consumer advocacy so far—thanks to you! | | It’s shaping up to be a record year for advocacy. Between January and June alone, we fielded 5,547 consumer cases—that’s an 89 percent increase from the same period last year. | | We’re stepping in when a major corporations ignores its customers. Take American Airlines. It generated 200 of those complaints all by itself, making it the most complained-about company on our list. We’re holding airlines like that accountable with our coverage and executive contacts. | | But the best is yet to come. We’re developing a new feature (launches in July) that will make this newsletter even more useful. I can’t wait to tell you about it. | | | | Support The Advocacy | | | | | | Beauty That Starts From Within | | | | | | Pique's Carrara Marine Collagen combines Type I + II marine collagen, biotin, and micronized pearl powder for smoother skin, stronger hair, and whole-body vitality. All of it comes in a coconut cream base that transforms your morning routine into a ritual. Get 15% off for life. | | Shop Carrara Now | | | | 🔔 Here's what you missed this week | | New ways to make your hotel room safe Walter Meyer is so concerned about hotel safety that he always brings “Dave” along. “Whenever I leave my room, I turn the TV on at a low volume — preferably a talk show or news,” he says. “So if anyone listens at the door, they just hear voices talking and think the room is occupied.” | | Shein sent my package to my old address after I requested a return. Can I get a refund? Alyssa Klenotich orders clothing but accidentally sends it to her old address. She quickly contacted the shipper, SpeedX, to ask it to return the package to Shein for a refund. SpeedX confirms the request but delivers the package to the wrong address anyway, leaving her $153 poorer. | | He paid $2,369 for his cruise, but Princess canceled the reservation anyway Robert Battaglia books a Panama Canal cruise through a travel agent for $2,369, pays his bill on time, but then watches his booking disappear two days later. Princess claims he owes the cruise line money. Can he salvage his vacation? | | StubHub’s FanProtect guarantee fails: The $4,606 ticket he never got Roland Nazariyan paid $4,606 to see a UFC fight, but he missed the main event. Now he’s in a fight of his own with StubHub. | | The red zone: Why this part of air travel makes even the pros lose it The red zone is that anxious stretch from your front door to your airplane seat, where normal people turn into nervous wrecks. | | Sustainability you can feel: Copenhagen’s Nordic take on green tourism If you want to know what makes Copenhagen one of the most sustainable cities in the world, if not the most sustainable, you need to talk to Peter Bur Andersen. | | | | Generali Global Assistance has been a leading provider of travel insurance and other assistance services for more than 25 years. We offer a full suite of innovative, vertically integrated travel insurance and emergency services. Generali Global Assistance is part of The Europ Assistance (EA) Group, who pioneered the travel assistance industry in 1963 and continues to be the leader in providing real-time assistance anywhere in the world, delivering on our motto – You Live, We Care. | | | | ⭐ Subscribers only | | These articles are for Elliott Confidential paid subscribers only. Here’s how to upgrade your subscription to Elliott Confidential PRO. | | CONSUMER ALERT: Will they really shut down Newark Airport? The airport handled 24.5 million international passengers last year. Now the government is threatening to stop processing them. Here's how to protect your summer trip. | | NEED TO KNOW: Congress asked for passenger rights. It got a PDF Disclosure is a poor substitute for making airlines pay. | | FORUM: Is it time for an international blacklist of problem passengers? A new cross-airline ban could stop repeat offenders. It could also hand airlines a weapon against ordinary travelers. | | | | Upgrade My Subscription To PRO | | | | | | Global Rescue is the world’s leading provider of medical, security, evacuation and travel risk management services. Founded in 2004, Global Rescue has exclusive relationships with the Johns Hopkins Emergency Medicine Division of Special Operations and Elite Medical Group. Global Rescue provides best-in-class services that identify, monitor and respond to client medical and security crises. Learn more about Global Rescue. | | | | 🔥 BURNING QUESTION: Is the overhead bin the new battleground for air travelers? | | Airlines have tightened carry-on size enforcement, expanded gate-checking and reordered boarding so that passengers in basic economy often reach the cabin to find the bins already full. A recent surge in viral confrontations and a string of new bag-sizer rollouts at the gate have pushed the fight over overhead space into the open. | | I want to hear from readers who have clashed over a bin, been forced to gate-check a bag they paid to carry on, or watched a boarding-group strategy backfire. Tell me what happened and how it was resolved. Also, how would you go about solving the bin-blocking problem? | | I'd love to use your answer in my story. If you'd like to see your name in print, please include your full name, city, and daytime occupation. If you're retired, please tell me what you did before retiring. | | | | Share Your Story | | | | | | INFplans.com is a specialized travel medical insurance platform dedicated exclusively to non-U.S. residents traveling outside their home country, including to the United States, Canada, Mexico, the UK, Europe, and other global destinations. Key differentiators include coverage for travelers up to age 99 and unique options for pre-existing condition coverage, benefits that are rarely available in the visitor insurance space. With a simple online experience and a seasoned support team, INFplans.com makes it easy for non‑U.S. residents to secure the travel medical protection they need to explore the world with confidence. Travel with confidence with INFplans.com | | 💡Make a connection with us | | If you want to get all the consumer news first, please follow us on social media and watch us commit acts of consumer advocacy every day. If you're already friends with us, please consider sharing our stories on social media. It makes a big difference and it will help other consumers. | | Want to get our latest stories on your phone? Just sign up for our Elliott Report channel on WhatsApp. | | PLEASE NOTE: My advocacy team and I are always here for you. If you need help with a consumer problem—any consumer problem—please drop by the Elliott Advocacy Facebook group. | | Elliott Confidential is published daily by consumer advocate Christopher Elliott. | | | | | | | | | | | | | | | | | | | | Update your email preferences or unsubscribe here © 2026 Elliott Confidential 1010 West 30th Avenue Spokane, WA 99203, United States | | Terms of Service | | | | | | | |
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