Ryan,
Regarding point #2 - I don't want to be a bottleneck to talking to any
customers so you should definitely reach out directly on your own if you'd
like.
The challenge then becomes having the right individual and their contact
info. You should be able to find this on your own by looking up the MFI in
Who's Using Mifos section, each MFI profile should have the name of the
project champion/manager. You can then use the community search tool (right
hand sidebar on http://mifos.org/community) to find contact info or you
could find it on google group or ask me for it :)
I had a google doc spreadsheet with the contact information of each
user/specialist but that disappeared in the google apps migration. I will
rebuild that spreadsheet in parallel with conducting this user survey about
what version of Mifos/BI, etc each MFI is currently on?
For the long-term I want to determine the best process of creating an
identity for each user and how this identity improves communication and
collaboration and stickiness across the broader community. I went halfway
there with the user profiles on mifos.org but those are limited in their
usage and we should revisit using the JIRA Studio profiles. This will feed
into our overall long term vision of thinking around the social gamification
that can help grow participation in the community.
Ed
On Thu, Oct 27, 2011 at 4:29 PM, Ryan Whitney <[email protected]> wrote:
> Ed,
>
> Thanks for sharing the notes from this morning's meeting.
>
> A question regarding the Priority Gaps. After reading them, I noticed that
> one of the gaps looks like it might be more of an issue with how they are
> using Mifos as opposed to something that needs a feature. This brings up
> two points:
>
> 1. As a community, we need to fully investigate feature requests to
> understand the business case and develop something appropriate. In my years
> of working with customers, and I mean outside of Mifos as well, they aren't
> always able to articulate what they need, or the full details don't come
> across, or describe what they need as a solution as opposed to describing
> the problem. By no means is it intentional, it's just a natural part of the
> process. And on the flip side, we need to make sure we communicate our
> solutions back to the customer, both so they can make sure they understand
> it but also to verify that WE understood the problem as well. I have a
> feeling a lot of us know this, but just wanted to reiterate it.
>
> 2. How do we reach out to customers? What's the correct way to do that?
> Through you or...?
>
> Ryan
>
> On Oct 27, 2011, at 2:45 PM, Ed Cable wrote:
>
> Community,
>
> We have launched a community-wide product working group to unite the
> community on one development path. The major goal from this group is to
> consolidate all community needs/requests into one unified product roadmap.
>
> We had our first meeting this morning with some very useful discussion on
> the major features the product should support. I realize a good portion of
> you weren't able to join so please read the notes from the call:
>
>
> http://mifosforge.jira.com/wiki/display/RES/Product+Working+Group+-+10.27.2011
>
> *Next Steps:*
> The working group will be break off into teams focusing on individual areas
> of the product to start addressing the key needs that arose from the
> meeting. Each of these teams will be sending emails to the list to capture
> additional requirements.
>
> Another important next step is building out the processes and communication
> channels to get these feedback and details. We have both and an active
> developer community and a vibrant user base - but they remain disconnected.
> We want to bring you all together.
>
> We have volunteer developers across the community who are ready to support
> customers and fill the gaps in the product - they need to hear from the
> users on what to build. A short while ago we compiled this list of priority
> gaps at: http://mifosforge.jira.com/wiki/display/MIFOS/Priority+Gaps.
>
> Similar to our open developer meetings, we're going to be kicking off
> weekly user meetups to provide a forum to capture this feedback and will
> also be setting up some one on one meetings to directly listen to your
> needs.
>
> I will be sending out additional emails with more details on each of these
> action items.
>
> Ed
>
> ------------------------------------------------------------------------------
> The demand for IT networking professionals continues to grow, and the
> demand for specialized networking skills is growing even more rapidly.
> Take a complimentary Learning@Cisco Self-Assessment and learn
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>
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>
> ---------------------------------------
> Ryan Whitney
> [email protected]
> US mobile: +1.206.734.5110
> global: +1.206.235.4479
>
> So many people... are conditioned to a life of security, conformity and
> conservatism, all of which appear to give one peace of mind, but in reality
> nothing is more damaging to the adventurous spirit within a man than a
> secure future. The very basic core of a man's living spirit is his passion
> for adventure. The joy of life comes from our encounters with new
> experiences, and hence there is no greater joy than to have and endlessly
> changing horizon, for each day to have a new and different sun.
>
> - Alex McCandless (Into the Wild)
>
>
>
>
>
>
>
>
>
>
> ------------------------------------------------------------------------------
> The demand for IT networking professionals continues to grow, and the
> demand for specialized networking skills is growing even more rapidly.
> Take a complimentary Learning@Cisco Self-Assessment and learn
> about Cisco certifications, training, and career opportunities.
> http://p.sf.net/sfu/cisco-dev2dev
> _______________________________________________
> Mifos-users mailing list
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> https://lists.sourceforge.net/lists/listinfo/mifos-users
>
>
------------------------------------------------------------------------------
The demand for IT networking professionals continues to grow, and the
demand for specialized networking skills is growing even more rapidly.
Take a complimentary Learning@Cisco Self-Assessment and learn
about Cisco certifications, training, and career opportunities.
http://p.sf.net/sfu/cisco-dev2dev
_______________________________________________
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