Good luck.  All of these issues have been battles MT has faced for 5+
years.  Their responses are open ended, shoulder shrugs, and a bunch
of maybes.  Don't get me wrong, I've got more than $400k tied up in
MikroTik gear.  I am in support of an independent Bug
Tracker/Suggestion box...but I don't think that MT would really care
or listen.

Regards,

Chuck



On Tue, May 17, 2011 at 11:55 AM, Andrew Cox <[email protected]> wrote:
> Perhaps an invite-only system would be the way to go?
>
> Personally I feel the right thing to do here is give Mikrotik the suggestion
> and opportunity to offer something, if they're not interested then go ahead;
> I'd contribute.
>
> I've already approached and discussed the option of paid corporate support
> with them (which they feel they can't justify at this time) however
> a definitive listing of known issues (to avoid) and/or workarounds would be
> invaluable in the absence of the other.
>
> Kind Regards,
>
> Andrew Cox
> Senior Network Administrator
> AccessPlus / BigAir Universe Broadband
> www.accessplus.com.au | www.bigair.com.au
>
>
>
> On 18 May 2011 01:15, Jon Paul Kelley <[email protected]> wrote:
>
>> I agree. There is no sense in each one of us having to rediscover the
>> wheel, if one of us already have discovered it. A bug tracker is the way to
>> go.
>>
>> Great suggestion.
>>
>>
>>
>> On 5/17/2011 10:44 AM, Andrew Cox wrote:
>>
>>> Ahhhh so it's SNMP that's causing the crash. :-D
>>> Makes sense now!
>>>
>>> But yes, I agree there's something that's needed.
>>> I can understand that mikrotik may not want everyone to know about every
>>> little bug that comes across their desk, that said.. we need to know what
>>> the causes are so we can avoid them.
>>>
>>> Kind Regards,
>>>
>>> Andrew Cox
>>> Senior Network Administrator
>>> AccessPlus / BigAir Universe Broadband
>>> www.accessplus.com.au | www.bigair.com.au
>>>
>>>
>>>
>>> On 17 May 2011 21:38, Jon Auer<[email protected]>  wrote:
>>>
>>>  Bugtracker++
>>>> With many bug trackers you can tag a problem as being specific to a
>>>> version (or range of versions). That could be handy for finding
>>>> versions that are workable.
>>>>
>>>>
>>>> On Tue, May 17, 2011 at 2:35 AM, Tristram Cheer
>>>> <[email protected]>  wrote:
>>>>
>>>>> I'm not so sure, the forums are difficult in that they have a low SNR, A
>>>>>
>>>> bug
>>>>
>>>>> tracker is better suited to being able to confirm bugs (via submitted
>>>>> exchanges with MT support confirming them)
>>>>>
>>>>> On 17 May 2011 18:31, Chupaka<[email protected]>  wrote:
>>>>>
>>>>>  I think, it should be either forum or wiki. Because in that place the
>>>>>>
>>>>> most
>>>>
>>>>> important thing will be accumulating information about known bugs in,
>>>>>> mostly, previous versions - actual bugs of current version are easily
>>>>>> available in recent official forum topics.
>>>>>>
>>>>>>
>>>>>> 2011/5/17 Tristram Cheer<[email protected]>
>>>>>>
>>>>>>  I think a real bug tracker would work the best to be honest
>>>>>>>
>>>>>>> On 17 May 2011 18:16, Butch Evans<[email protected]>  wrote:
>>>>>>>
>>>>>>>  On Tue, 2011-05-17 at 16:41 +1200, Tristram Cheer wrote:
>>>>>>>>
>>>>>>>>> So there's been a bit of talk on the forums recently about the
>>>>>>>>>
>>>>>>>> stablity
>>>>>>
>>>>>>> of
>>>>>>>>
>>>>>>>>> ROS 5 and as such the changelogs and known issues that MT don't
>>>>>>>>>
>>>>>>>> release.
>>>>>>>
>>>>>>>> When a client like ourselves identifies and issue like the SNMP
>>>>>>>>>
>>>>>>>> memory
>>>>>>
>>>>>>> leak
>>>>>>>>
>>>>>>>>> today MT don't let everyone know and as a result quite a few
>>>>>>>>>
>>>>>>>> people
>>>>
>>>>> are
>>>>>>
>>>>>>> left
>>>>>>>>
>>>>>>>>> with odd problems they can't explain (When was the last time you
>>>>>>>>>
>>>>>>>> thought
>>>>>>>
>>>>>>>> SNMP would be the cause of your major router crashing issue?)
>>>>>>>>>
>>>>>>>>> So an Idea, Just like we have this list for MT talk outside of
>>>>>>>>>
>>>>>>>> MT's
>>>>
>>>>> somewhat
>>>>>>>>
>>>>>>>>> twitchy delete finger forum why dont we start a bugtrack where
>>>>>>>>>
>>>>>>>> everyone
>>>>>>
>>>>>>> can
>>>>>>>>
>>>>>>>>> submit problems and update us with what support tells them etc
>>>>>>>>>
>>>>>>>> etc,
>>>>
>>>>> That
>>>>>>>
>>>>>>>> way
>>>>>>>>
>>>>>>>>> we would have a resource we could turn to for open issues before
>>>>>>>>>
>>>>>>>> we
>>>>
>>>>> start
>>>>>>>
>>>>>>>> down the path of contacting support?
>>>>>>>>>
>>>>>>>> Do you want a real bugtracker, a forum, a wiki or something else?
>>>>>>>>
>>>>>>>  I'd
>>>>
>>>>> be happy to set up whatever you like.
>>>>>>>>
>>>>>>>> --
>>>>>>>> ********************************************************************
>>>>>>>> * Butch Evans                   * Professional Network Consultation*
>>>>>>>> * http://www.butchevans.com/    * Network Engineering
>>>>>>>>
>>>>>>>  *
>>>>
>>>>> * http://store.wispgear.net/    * Wired or Wireless Networks
>>>>>>>>
>>>>>>> *
>>>>
>>>>> * http://blog.butchevans.com/   * ImageStream, Mikrotik and MORE!
>>>>>>>>
>>>>>>>  *
>>>>
>>>>> *            NOTE MY NEW NUMBER:  702-537-0979                     *
>>>>>>>> ********************************************************************
>>>>>>>>
>>>>>>>> _______________________________________________
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>>>>>>>> http://www.butchevans.com/mailman/listinfo/mikrotik
>>>>>>>>
>>>>>>>> Visit http://blog.butchevans.com/ for tutorials related to Mikrotik
>>>>>>>> RouterOS
>>>>>>>>
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>>>>> _______________________________________________
>>>>> Mikrotik mailing list
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>>>>>
>>>>> Visit http://blog.butchevans.com/ for tutorials related to Mikrotik
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>>>> RouterOS
>>>> _______________________________________________
>>>> Mikrotik mailing list
>>>> [email protected]
>>>> http://www.butchevans.com/mailman/listinfo/mikrotik
>>>>
>>>> Visit http://blog.butchevans.com/ for tutorials related to Mikrotik
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>>>
>>> Visit http://blog.butchevans.com/ for tutorials related to Mikrotik
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>>>
>>
>> _______________________________________________
>> Mikrotik mailing list
>> [email protected]
>> http://www.butchevans.com/mailman/listinfo/mikrotik
>>
>> Visit http://blog.butchevans.com/ for tutorials related to Mikrotik
>> RouterOS
>>
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