Sorry, what is the best email to reach you at for this?

On Tuesday, October 13, 2020 at 8:46:48 AM UTC-4 Peter Bienstman wrote:

> The mailing list seems to have deleted your attachment, so please send 
> your db file to me personally, together with a precise description of what 
> exactly you are doing when you see the error.
>
> Cheers,
>
> Peter
>
> On Tue, Oct 13, 2020 at 1:10 PM Nick Cross <[email protected]> wrote:
>
>> Thanks for all of your help!
>> Sorry for the confusion.  The error first appeared when I added MikTex 
>> when I was viewing cards.
>>
>> After following the steps, it still appeared but to be precise only.  I 
>> have deactivated the set and am not seeing the erro.
>>
>> I had attached the cards to the thread because it is a small file, but I 
>> can still send them to you directly too.
>>
>> In the interim, I will reinstall Mnemosyne because I would like to use 
>> the set.
>>
>> Thanks
>> David
>>
>>
>> On Tuesday, October 13, 2020 at 2:34:51 AM UTC-4 Peter Bienstman wrote:
>>
>>> Just read here that you get the error when you ask for the schedule, not 
>>> when you are looking at a latex card. That's a completely different 
>>> situation :-)
>>>
>>> In that case, uninstall Mnemosyne completely, make sure C:\Program 
>>> Files\Mnemosyne or  C:\Program Files (x86)\Mnemosyne are completely empty 
>>> and reinstall Mnemosyne.
>>>
>>> Peter
>>>
>>> On Tue, Oct 13, 2020 at 2:55 AM Nick Cross <[email protected]> wrote:
>>>
>>>> Okay, I will remove MikTex and see if I still get the same error 
>>>> messages.
>>>> I get the error when I ask for the schedule 
>>>>
>>>> Thanks in advance
>>>>
>>>>
>>>>
>>>> On Tuesday, October 6, 2020 at 10:26:36 AM UTC-4 Peter Bienstman wrote:
>>>>
>>>>> The strange thing is that matplotlib shouldn't even come into play at 
>>>>> all for latex-based cards... 
>>>>>
>>>>> Peter 
>>>>>
>>>>> On Tue, Oct 6, 2020 at 1:29 PM Oisín Mac Fhearaí <[email protected]> 
>>>>> wrote: 
>>>>> > 
>>>>> > It seems like a conflict between two versions of Matplotlib. Is it 
>>>>> possible that a different version is installed globally that takes 
>>>>> precedence over whatever is in that mpl-data directory (which I'm not 
>>>>> familiar with)? 
>>>>> > 
>>>>> > On Tue, 6 Oct 2020, 07:23 Peter Bienstman, <[email protected]> 
>>>>> wrote: 
>>>>> >> 
>>>>> >> What exactly are you doing? The error messages are related to the 
>>>>> >> library that is used to plot the statistics, and not the latex 
>>>>> >> library. 
>>>>> >> 
>>>>> >> See here for more info about latex: 
>>>>> >> https://mnemosyne-proj.org/help/adding-media.php 
>>>>> >> 
>>>>> >> Cheers, 
>>>>> >> 
>>>>> >> Peter 
>>>>> >> 
>>>>> >> On Tue, Oct 6, 2020 at 12:35 AM Nick Cross <[email protected]> 
>>>>> wrote: 
>>>>> >> > 
>>>>> >> > Hello, 
>>>>> >> > I am not particularly technical. I have tried using LaTex for the 
>>>>> first time and I am getting a bunch of error messages. 
>>>>> >> > I am using Mnemosyne 2.7.2 
>>>>> >> > Here are the error messages. 
>>>>> >> > 
>>>>> >> > Any suggestions? 
>>>>> >> > 
>>>>> >> > Thanks in advance! 
>>>>> >> > 
>>>>> >> > 
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>>>>>  
>>>>>
>>>>>
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