I like that we are using OTRS and not Google Groups. Thanks to those who
triggered it:)


On Tue, Mar 18, 2014 at 2:46 AM, Yuvi Panda <[email protected]> wrote:

> On Tue, Mar 18, 2014 at 9:12 AM, Jeremy Baron <[email protected]>
> wrote:
> > You just need people committed to actually reading and processing the
> > messages. But you need that anyway with Google groups. You can have a
> mobile
> > queue with subqueues for specific apps/platforms.
> >
> > -Jeremy
>
> True. So how about we...
>
> 1. Create specific queues for each app (Wikipedia/Android,
> Wikipedia/iOS, Commons/Android, Commons/iOS, etc)
> 2. Recruit volunteers to specifically triage the queues (the current
> product people + devs would be pre-recruited: :D)
>
> This way we avoid having to use google groups, and also use a
> currently-well-known-system. Privacy implications and expectations are
> also clearer.
>
> --
> Yuvi Panda T
> http://yuvi.in/blog
>
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>



-- 
Daniel Zahn <[email protected]>
Operations Engineer
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