* This is the modus mailing list * Good morning,
After getting our customer's input regarding the End-of-Support of our first generation of products, we have made some changes to the process to ensure that all our customers are satisfied. The first-generation products (VOPMail 5.2 and below, Modus 1.x and Anti-Spam Gate 1.x) will be supported until January 1st 2004, and NOT December 1st 2003. This will give everyone an extra month to upgrade. Starting January 1st 2004, Vircom will not provide Anti-Spam updates to Modus 1.x customers and technical support will only be given for upgrade issues. Anti-virus updates WILL continue to be given even after January 1st, to make sure everyone is at least protected against viruses. This of course only applies to customers on active support plans. You are not forced to upgrade by January 1st 2004 as the software will continue functionning with the last Anti-Spam update and the Anti-virus will keep on working normally, with updates and all. At the moment, Vircom is writing 3 different series of Anti-Spam updates, because all three generations of our products need different updates. We are phasing out 1.x so that we are able to put more ressources on our newest generation (Modus3). Eventually, the same will apply to Modus 2.x so that all our efforts are put on Modus3's Anti-Spam engine. We also are running out of input from our customers regarding uncaught spam on 2.x and 1.x as a big proportion of our customers have moved on to Modus3, making 2.1 updates less rich as a result. If you have any questions, comments, or other information regarding the above please feel free to contact me at the coordinates below. Regards, ------------------------------------- Micha�l Gaudette, P.Eng., M.B.A. Product Manager Vircom Inc. 2055 Peel Street, Suite 200 Montreal, Quebec H3A 1V4 Tel: (514) 845-1666 ext. 235 Fax: (514) 845-6922 [EMAIL PROTECTED] ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line.
