* This is the modus mailing list *

That's excellent news. Thank you. I also appreciate that you took the
time to convey why spam updates are treated differently than virus
updates. This seems very reasonable from our perspective.

Ben Rogers
http://www.c4.net
v.508.240.0051
f.508.240.0057


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Micha�l Gaudette
Sent: Monday, November 10, 2003 10:46 AM
To: [EMAIL PROTECTED]
Subject: [Modus] (FROM VIRCOM) End of life 1.x - UPDATED, PLEASE READ
Importance: High

* This is the modus mailing list *

Good morning,

After getting our customer's input regarding the End-of-Support of our
first
generation of products, we have made some changes to the process to
ensure
that all our customers are satisfied.

The first-generation products (VOPMail 5.2 and below, Modus 1.x and
Anti-Spam Gate 1.x) will be supported until January 1st 2004, and NOT
December 1st 2003.  This will give everyone an extra month to upgrade.
Starting January 1st 2004, Vircom will not provide Anti-Spam updates to
Modus 1.x customers and technical support will only be given for upgrade
issues.  Anti-virus updates WILL continue to be given even after January
1st, to make sure everyone is at least protected against viruses.  This
of
course only applies to customers on active support plans.  You are not
forced to upgrade by January 1st 2004 as the software will continue
functionning with the last Anti-Spam update and the Anti-virus will keep
on
working normally, with updates and all.

At the moment, Vircom is writing 3 different series of Anti-Spam
updates,
because all three generations of our products need different updates.
We
are phasing out 1.x so that we are able to put more ressources on our
newest
generation (Modus3).  Eventually, the same will apply to Modus 2.x so
that
all our efforts are put on Modus3's Anti-Spam engine.  We also are
running
out of input from our customers regarding uncaught spam on 2.x and 1.x
as a
big proportion of our customers have moved on to Modus3, making 2.1
updates
less rich as a result.

If you have any questions, comments, or other information regarding the
above please feel free to contact me at the coordinates below.

Regards,

-------------------------------------
Micha�l Gaudette, P.Eng., M.B.A.
Product Manager
Vircom Inc.
2055 Peel Street, Suite 200
Montreal, Quebec
H3A 1V4
Tel: (514) 845-1666 ext. 235
Fax: (514) 845-6922
[EMAIL PROTECTED]


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