[Modus] Uhh, help :)

Tue, 11 Nov 2003 13:47:13 -0800

Jon,
 
    Thanks for your reply. The System Event Log is where I got the Event ID #: 7023, "An internal error occurred. Please try again later and contact your ISP if the problem persists.
Description : The RPC server is not listening. Code : &H800406B3". That's why we are stuck :)
 
Sincerely,
CXP
 
Daniel Rhoden
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Jon Saunders - SECPA
Sent: Tuesday, November 11, 2003 2:54 PM
To: [EMAIL PROTECTED]
Subject: [Modus] Uhh, help :)

Daniel,
 
Have you looked at the Application Event Log to see what it shows?  Sometimes it can give a clue for a direction to look.
 
Jon Saunders
SECOM
 
----- Original Message -----
Sent: Tuesday, November 11, 2003 12:31 PM
Subject: [Modus] Uhh, help :)

Jeff,
 
    Thanks for your response. If you look in my message, though I didn't state it exactly, but that's what the Vircom recommendation was to resolve the RPC Error message. It had the correct IP's in it, so I'm not sure sure that's the issue. Honestly, I believe the reason we are receiving the RPC Error is because the Webmail service won't start. The IIS Website is started, but when trying to launch the Vircom Webmail Service it doesn't start. So something in the Vircom Webmail Service is messing up, not the other Web based client IMHO.
 
Thanks!
 
Sincerely,
CXP
 
Daniel Rhoden
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Jeff - MIS Sciences Corporation
Sent: Tuesday, November 11, 2003 2:34 PM
To: [EMAIL PROTECTED]
Subject: [Modus] Uhh, help :)

In the VMWServer folder - look at the WebMailSvr.ini file and verify your IP addresses are correct
 
;RPC Server Configuration
;====================
[RPC:Settings]
host=209.3.84.10
 
; The following is global (default) display information.  Some of this information can be
; overridden on a user by user basis.  Information in the username\private.ini overrides
; the display settings in this file.
;
; The default settings values can also be edited by running the Vop Mail Web Configuration
; Console.
;
[Default:Settings]
TypeMainInbox=POP3
Pop3Server=209.3.84.10
Pop3Port=110
Imap4Server=209.3.84.10
Imap4Port=143
SmtpServer=209.3.84.10
SmtpPort=25
 
============================
 
Go to the VMWClient folder and look at and look at vopmail.ini - check the IP address
 
[Connection:Settings]
Type=TCP
Host=209.3.84.10
TempDir=C:\VMWclient\Temp
 
 
 
 
 
----- Original Message -----
To: Modus
Sent: Tuesday, November 11, 2003 11:13
Subject: [Modus] Uhh, help :)

Guys,
 
    We've just upgraded from ModusMAIL 1.4 to 3.x. Here's the issue we are having:
 
VOP Mail Web is not working. ;) I'll explain more after my current setup:
 
We upgrade our current mail server, which host the Webmail Client/Server and the ModusMAIL ASV Norman Server...Which is how it was being used.
 
Current Setup:
Dual P III 1.0 GHz
2 GB RAM
Three (3) Seagate Cheetah 15 K's in a  RAID 5
Windows 2000 SP4
All Hotfixes and Updates (WindowsUpdate)
MDAC 2.8
---
The new WebAdmin page works (even though I can't find a way to have SERVER wide Administrative accounts, but I'll look back through the Manual for this unless you have a quick answer. And I mean Server Wide as in, the ability to create Domains/Users from the WebAdmin, like we use to do with the WebMailManager.DLL..).
---
The Webmail page comes up, but after typing in your username / password it gives this error message:
 
"An internal error occurred. Please try again later and contact your ISP if the problem persists.
Description : The RPC server is not listening.
Code : &H800406B3"
 
I saw that this was a top issue on Vircom's site and double-checked my VWServer and VWClient files as instructed, which they all look correct to me. I noticed that you can't start the VOPMail Web Service. In the Event Viewer the error message is "The VIRCOM Web Mail Server service terminated with the following error: %%4294967295 ".
 
The Event ID is 7023.
 
Something else odd, that I don't believe the server was doing before was the Application Log is showing over 3,500 events, but they are ALL blank, you can highlight them but they stay blank...oh well :) Maybe after the Webmail works this will be fixed as well on it's own :)
 
So, I hope you can help us!
 
Thanks!

Reply via email to