[Modus] ModusMail 3 WebMail

[Mike McTee]

Title: Message

Jim,   As has everyone else’s customers advised, “We don’t have a pop-up blocker installed” is their response.  We all know that answer is likely not true!!   I’ll try sending them an e-mail detailing what the Google Toolbar does, maybe if they read it in written form it might sink in!  ;-)   Thanks.       Sincerely, Mike McTee Internet Systems Technician Eastex Net (www.eastex.net)       -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Barstow Sent: Monday, December 08, 2003 4:25 PM To: [EMAIL PROTECTED] Subject: [Modus] ModusMail 3 WebMail   is this how they described the problem?  With Google Toolbar installed when you click an item that spawns a popup, it temporarily turns the cursor into a bang pointer.  The button to turn off the google popup blocker looks like 3 little windows, and if its blocked something, will have a yellow pow bubble with a red exclamation point. Click it to disable it for the site you are on. (it doesnt turn it off altoghether, just for that site)   This sounds like the problem.   Sr. Network Engineer Diversified Solutions and Services, Inc. 22645 Canal Road, Suite B Orange Beach, AL 36561 (251)980-8968 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike McTee Sent: Monday, December 08, 2003 3:06 PM To: [EMAIL PROTECTED] Subject: [Modus] ModusMail 3 WebMail I have a customer that gets an exclamation mark (with no text) when they open up a message with an attachment in webmail and attempts to forward or reply to the message.  We can login to this customers account via webmail and can forward the message without issues.  The customer is using XP.  Has anyone experienced this and/or have any suggestions?   Thanks in advance.       Sincerely, Mike McTee Internet Systems Technician Eastex Net (www.eastex.net)