You guys are about to convince me to
create a “pop-up” test page within our site. Directing
customers to this web site would help us confirm the customer is pop-up enabled
or disabled J
Bill Rakowitz
YK Communications
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*** I SCORED ***
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Mike McTee
Sent: Monday, December 08, 2003
4:36 PM
To: [EMAIL PROTECTED]
Subject: [Modus] ModusMail 3
WebMail
Jim,
As has
everyone else’s customers advised, “We don’t have a pop-up
blocker installed” is their response. We all know that answer is
likely not true!!
I’ll
try sending them an e-mail detailing what the Google Toolbar does, maybe if
they read it in written form it might sink in! ;-)
Thanks.
Sincerely,
Mike
McTee
Internet
Systems Technician
Eastex
Net (www.eastex.net)
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Jim Barstow
Sent: Monday, December 08, 2003
4:25 PM
To: [EMAIL PROTECTED]
Subject: [Modus] ModusMail 3
WebMail
is this how they
described the problem? With Google Toolbar installed when you click an
item that spawns a popup, it temporarily turns the cursor into a bang
pointer. The button to turn off the google popup blocker looks like 3
little windows, and if its blocked something, will have a yellow pow bubble
with a red exclamation point. Click it to disable it for the site you are on.
(it doesnt turn it off altoghether, just for that site)
This sounds like the
problem.
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Sr. Network Engineer
Diversified Solutions and Services, Inc.
22645 Canal
Road, Suite B
Orange Beach,
AL 36561
(251)980-8968
-----Original
Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Mike McTee
Sent: Monday, December 08, 2003
3:06 PM
To: [EMAIL PROTECTED]
Subject: [Modus] ModusMail 3
WebMail
I
have a customer that gets an exclamation mark (with no text) when they open up
a message with an attachment in webmail and attempts to forward or reply to the
message. We can login to this customers account via webmail and can
forward the message without issues. The customer is using XP. Has
anyone experienced this and/or have any suggestions?
Thanks
in advance.
Sincerely,
Mike
McTee
Internet
Systems Technician
Eastex
Net (www.eastex.net)
