----- Original Message -----
Sent: Thursday, December 18, 2003 9:05
PM
Subject: [Modus] Release from
Quarantine
I recall this being discussed before and I do
not remember the solution (if there was one)
we have several corporate clients who we just
relay incoming mail for to do spam and virus checking. The problem is
that the mail is in the quarantine BUT there is no way for the client to see
it or release it and regular clients can. It appears that only clients with
local mailboxes have the ability to see and release SPAM.
Am I missing something or is this the behavior
of Modus? If so, then doing anti-spam filtering for corporate clients who have
their own mail server is problematic at least.
Is there a solution that anybody knows of? It is
getting very time consuming to have them call me when expected email does not
arrive (false positives) and have us release them
Jeff
