[Modus] Release from Quarantine

[Jeff Willis - MIS]

Title: Message

Thanks for the info   I agree - a full featured product like Modus should have that capability without having to invest in another high priced product   Jeff   ----- Original Message ----- From: Terry Trumbo To: [EMAIL PROTECTED] Sent: Thursday, December 18, 2003 18:20 Subject: [Modus] Release from Quarantine We asked for this ability a while back. But was told Modus Gate was the only way it would work. You would think a full feature product like we have could do this.   Terry ----- Original Message ----- From: Jeff Willis - MIS To: [EMAIL PROTECTED] Sent: Thursday, December 18, 2003 9:05 PM Subject: [Modus] Release from Quarantine   I recall this being discussed before and I do not remember the solution (if there was one)   we have several corporate clients who we just relay incoming mail for to do spam and virus checking. The problem is that the mail is in the quarantine BUT there is no way for the client to see it or release it and regular clients can. It appears that only clients with local mailboxes have the ability to see and release SPAM.   Am I missing something or is this the behavior of Modus? If so, then doing anti-spam filtering for corporate clients who have their own mail server is problematic at least.   Is there a solution that anybody knows of? It is getting very time consuming to have them call me when expected email does not arrive (false positives) and have us release them   Jeff