Some people have found that you need to stop and restart some services (I think the ModusADM service).

 

However, most have found that it was due to improper formatting of the XML file. Unfortunately Vircom to write a parsing error anywhere, instead Modus just continues to send the old template. Check your XML Syntax.

 

 

Regards,
 
Suneel Jhangiani
Inter-Computer Technology Ltd.
 

Modus3 Bug Buster Co-MVP


You do not need a parachute to skydive. You only need a parachute to skydive twice.

 

 

From: Matt O'Meara [mailto:[EMAIL PROTECTED]
Sent: 02 February 2004 01:17
To: [EMAIL PROTECTED]
Subject: [Modus] Alert Templates

 

I have just recently changed the templates in the “AlertsTemplates” folder to fit in a little more with our company colours and email addresses etc but for some reason the alerts still come through as the default template. I have opened the html files in the AlertsTemplates folder and also the Update subfolder and checked and they seem to be the way I save them after editing them. Is there something I am missing here?

 

Regards
Matt O'Meara
Network/Systems Engineer
IT Universe
ACN 086 150 594
Level 5, 530 Collins St
Melbourne Vic 3000
Fax. 9620 1308
Mobile: 0411 67 67 52
www.itu.com.au

Support Tel: 1300 886 228

Support Email: [EMAIL PROTECTED]

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