AOL EmailHi John,
Thought I would weigh in on this one. For me, personally, I think the
current feedback system is better. For instance, as you know I ship large movie
poster frames all over the lower 48 states of the U.S. for my wholesale cost.
In addition, it costs a considerable amount to have a specialty box made for
picture frames and the insulation that we include in the box, all in all about
$12. My cost to ship that box from Los Angeles to New York is about $25. I
charge $14.95 total shipping with insurance for that box or if customers buy a
two pack of frames, they get free shipping. I only add in $10 for the packaging
materials. We absorb part of the shipping costs ourselves. Without fail I
constantly get people who want free shipping on everything or they can't
believe it costs $14.95 to ship a box that is 29"x 3" x 43", a very large box.
I mean most poster sellers charge $8-10 for a small tube.
What I am getting at is that I can see the answers I would get to the
"reasonable shipping prices" question. I don't do well personally with any kind
of dissension (my own neurosis). Now maybe it wouldn't be any different. I am
happy to have 100% positive feedback after 6 years on Ebay but I work hard for
it. I do, however, get those certain customers that no matter what you do for
them, it's not enough. For those customers I like the fact they just get 80
characters for feedback.
Sue
www.hollywoodposterframes.com<http://www.hollywoodposterframes.com/>
(800) 463-2994
----- Original Message -----
From: JOHN REID Vintage Movie Memorabilia<mailto:[EMAIL PROTECTED]>
To: [email protected]<mailto:[email protected]>
Sent: Friday, March 09, 2007 1:01 PM
Subject: [MOPO] Curious
I am a little curious.
I sent a post a couple of days ago to MoPo asking for opinions on the new
feedback system that eBay has introduced (see my email below). I have seen a
great many posts to MoPo over the years complaining about the feedback system
and its disadvantages. Many posts have been highly critical of the old system
for a variety of reasons. It has taken eBay a long time to finally roll out
this new revised system and yet there was only one response to my post with an
opinion on it.
Does this mean that there is little interest in the changes that have been
made? Are all of the people who posted complaints about the old system happy
with the new system?
The new system has already commenced in some countries and I have already
left ratings for a couple of sellers. Part of the feedback that is left will be
hard to trace so it will be anonymous to all intents and purposes. It is
possible that you could leave a positive rating for a seller but then leave
very low ratings in the detailed star system on the same transaction.
Do MoPoers have an opinion?
John
__________________________________________________________________________________
Please visit my Website for a huge range of Movie Memorabilia:
Website: www.moviemem.com<http://www.moviemem.com/>
Guide to Australian posters:
http://search.reviews.ebay.com/members/johnwr_W0QQuqtZg<http://search.reviews.ebay.com/members/johnwr_W0QQuqtZg>
Newsletter:
http://www.moviemem.com/pages/newsletter.php<http://www.moviemem.com/pages/newsletter.php>
Exhibitions:
http://www.moviemem.com/pages/page.php?page=15<http://www.moviemem.com/pages/page.php?page=15>
JOHN REID VINTAGE MOVIE MEMORABILIA
PO Box 92
Palm Beach
Qld 4221
Australia
----------------------------------------------------------------------------
From: MoPo List [mailto:[EMAIL PROTECTED] On Behalf Of JOHN REID Vintage
Movie Memorabilia
Sent: Wednesday, March 07, 2007 9:03 PM
To: [email protected]
Subject: [MOPO] NEW FEEDBACK SYSTEM for eBay
I just completed feedback for a seller using the new system that has been
introduced in certain countries. Apart from making an overall rating you are
also asked to rate the 4 other aspects of the transaction. I rated the seller...
How accurate was the item description? Very accurate
How satisfied were you with the seller's communication? Very satisfied
How quickly did the seller post the item? Very quickly
How reasonable were the postage and handling charges? Very reasonable
The cumulative data will appear on the main feedback page of the seller so
that even if you have a one hundred percent record of positive feedback you
could have a poor record in, say, the buyers opinion of your postage and
handling charges.
It appears that as I am registered in Australia I can leave this feedback
on any seller irrespective of the country they are registered in.
There is no option for the seller to leave detailed feedback eg How fast
was payment? Did the buyer communicate? Did the buyer complain that they
thought they were buying a video? etc etc.
This is an interesting change to the feedback policy which I think has been
introduced to protect those who are afraid of retaliatory negative feedback.
They will still probably give a positive rating but can show any displeasure
about the transaction in the ratings. Apparently, it will be difficult for
sellers to find out who has left ratings for them.
What you all think about the new system.
Regards
John
__________________________________________________________________________________
Please visit my Website for a huge range of Movie Memorabilia:
Website: www.moviemem.com<http://www.moviemem.com/>
Guide to Australian posters:
http://search.reviews.ebay.com/members/johnwr_W0QQuqtZg<http://search.reviews.ebay.com/members/johnwr_W0QQuqtZg>
Newsletter:
http://www.moviemem.com/pages/newsletter.php<http://www.moviemem.com/pages/newsletter.php>
Exhibitions:
http://www.moviemem.com/pages/page.php?page=15<http://www.moviemem.com/pages/page.php?page=15>
JOHN REID VINTAGE MOVIE MEMORABILIA
PO Box 92
Palm Beach
Qld 4221
Australia
Visit the MoPo Mailing List Web Site at www.filmfan.com
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