My FIRST linen backing experience was with Jacobson and her outfit..
she was recommended by a collector friend, who used her almost
exclusively.
Her mystery, unnamed restorer did SLOPPY work to the piece my friend
had taken to her.. first, he airbrushed ALL the borders on this
piece--this was NOT asked for. In addition, the paint used was a NON
water based paint, so even if i wanted it removed, i cannot. There
was airbrush over spray and then when both myself and the friend who
recommended (and who took my piece to her), and asked why the entire
border was painted and made to look like a freshly painted wall, she
lied to my friend / her client and said that the complete border
painting had NOT been done, when it was obvious it had been. I was
horrified, to say the least, when i first unrolled the linen. And
this all occurred because 1/4" had been trimmed along the length of
ONE border and I wanted that restored and blended in with the 80 year
old paper (this is a prewar belgian, from 1927).
Because of this debacle, i discovered John Davis and Poster Mountain.
I was actually on my way to show debi and decided i was NOT leaving
this piece in her hands a second time, choosing to go straight to PM,
instead. He corrected the over spray (luckily, it did not get onto
the main artwork) and he was the one who told me that the paint used
was non water based.
I will not recommend her or her restorer to ANYONE.
As this was the first piece i ever had backed ..the experience with
her and her outfit was not what i paid for.
Her only comment to me was that i never brought it back to her so she
could see and correct the mistake, and i was not going to get ANY
kind of refund. Like i would trust to leave it with them a second time.
Talk about lame ass customer service. They do incorrect work to a
rare piece, use the wrong paint that cant be removed and I'm the guy
in the wrong.
Go figure.
Jeff
On Dec 5, 2009, at 9:37 AM, Sean Linkenback wrote:
Kind of reminds me of when I outed Debi Jacobson for not refunding
customers when she sold a Universal fake and was roundly blasted by
others for not giving her a chance.
My understanding is that now two months later and having had the
fake in hand for a majority of that time, she is still refusing to
refund.
Obviously she doesn't have the same moral compass or sense of
customer responsibility of a Bruce or other sellers who promptly
accepted responsibility when they discovered they had sold a fake.
Makes me glad I don't do business with her.
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