Thank you, Phillip, for these nice comments in a public forum such as MOPO.
I appreciate it very much.

Best,
Kirby

On Nov 16, 2011, at 11:19 AM, Phillip W. Ayling wrote:

> While I often see Kirby McDaniel posting on MoPo, other than a couple of 
> phone conversations 5-6 years ago, I have really had very little interaction 
> with MovieArt Original Posters.
>  
> Recently I saw an item on their website that I was interested in. I was 
> having a little difficulty handling online check-out, so I called Kirby. He 
> could not have been nicer or more helpful. In addition to handling the 
> transaction over the phone - and even though I was quite sure that I wanted 
> the Lobby Card that I had seen on their site - Kirby insisted on pulling the 
> item in question from his stock while I was on the phone, and reviewing its 
> condition in real time so that I wouldn't be relying solely on the posted 
> photos. He wanted to be sure I was fully informed about every possible flaw 
> in the Card before he sent it, and he also wanted to let me know about the 
> terms of their return policy, which seemed quite satisfactory.
>  
> I recently received the card in a prompt manner and it was very well 
> packaged. My only regret is that he doesn't have more cards from the same 
> title. I had planned on calling Kirby to let him know all of this - and 
> though sending an e-mail to the whole group is a little less personal than a 
> phone call to Kirby - I thought that with all the buyer/seller horror stories 
> from EBay, shipping fiascos and all, that maybe a public acknowledgement of a 
> delightful buying experience would be an OK way to communicate too.
>  
> There are some other people on MoPo with whom I have had some great buying 
> experiences as well. I sort of regret not making more of a deal about all of 
> that whenever it happens. In the midst of some people who do our hobby a 
> large disservice, today is not a day that I am focusing on that. I appreciate 
> each and everyone of you who do the right thing.  I'm taking a minute to say 
> thank you to everybody who sets really high standards and makes poster 
> collecting a better place.
> Visit the MoPo Mailing List Web Site at www.filmfan.com
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