ebay‘s international shipping program is a major improvement. When they started 
out with Pitney Bowes, they charged Import VAT, but there was no reason to 
reclaim that as a business seller. And God knows where those funds went... I 
have a strong feeling that the German government never saw a cent of it.

With the new system, the VAT is explicitly stated in the ebay invoice, so I can 
reclaim it.

Helmut

> Gesendet: Sonntag, den 02.04.2023 um 21:59 Uhr
> Von: "Todd Feiertag" <[email protected]>
> An: [email protected]
> Betreff: Re: [MOPO] [MOPO] Postal Service handling issues
> 
> Interesting Kirby that at least for me the Global/International Shipping 
> Center is in Erlanger, Kentucky.  I guess they must have several.
> 
> 1850 Airport Exchange Blvd #200
> 41025 Erlanger, KY
> 
> I would also assume, but who knows, that their newly named International 
> Shipping Program, once Global Shipping Program, works the same way?
> 
> Todd
> 
> 
> 
> ________________________________
> From: Kirby McDaniel <[email protected]>
> Sent: Sunday, April 2, 2023 2:44 PM
> To: Todd Feiertag <[email protected]>
> Cc: MOPO <[email protected]>
> Subject: Re: [MOPO] [MOPO] Postal Service handling issues
> 
> Todd,
> 
> That is correct.  Now the program is called Ebay International Shipping.  
> Folks moan about Ebay, or fleabay if you will, but their International 
> shipping program is a plus for sellers.  People who know me know that for 
> years I would only buy on Ebay.  But since 2015, I have been selling there 
> also.  It has its ups and downs, but then nothing is perfect, is it?  The 
> International Shipping Program center is in Illinois.  Whether Ebay Global 
> Shipping will operate in parallel with International Shipping ?? ... I'm not 
> sure.
> 
> Kirby
> movieart.com
> 
> On Apr 2, 2023, at 1:19 PM, Todd Feiertag <[email protected]> wrote:
> 
> At least as far as Fleabay is concerned, if a seller uses their Global 
> Shipping Program, the seller is ONLY responsible for getting the item to the 
> Global Shipping Center in Kentucky.
> 
> Once the Global Shipping Center receives the package, now FLEABAY IS TOTALLY 
> RESPONSIBLE for getting it to the buyer.
> 
> I only had an issue just one time.  About 6 months or so ago, a Sherlock 
> Holmes, WOMAN IN GREEN 1946 Three Sheet made it to the Global Shipping Center 
> but did not make it to Italy and the buyer was totally refunded by Fleabay 
> with no problem at all and it didn't cost me anything.
> 
> Todd
> ________________________________
> From: MoPo List 
> <[email protected]<mailto:[email protected]>> on behalf 
> of Helmut Hamm <[email protected]<mailto:[email protected]>>
> Sent: Saturday, April 1, 2023 4:17 AM
> To: [email protected]<mailto:[email protected]> 
> <[email protected]<mailto:[email protected]>>
> Subject: [MOPO] Aw: Re: [MOPO] Postal Service handling issues
> 
> Hello Caitlin,
> 
> if my past experience is worth anything, not all hope is lost in this case. I 
> once had a package from Japan lost with DHL Express. It was not an overly 
> expensive poster, so they refunded the sender on that one. About six months 
> later I got a call from DHL telling me they had rediscovered the package and 
> if I still wanted it or if they should return it to the sender. It is wishful 
> thinking of course, but there is still a chance that your package fell 
> through the cracks in that warehouse and will be rediscovered at some point. 
> Again, mail thieves are rarely interested in old posters.
> 
> I‘m using an international mail service in the US, and they lost one of my 
> poster packages last Christmas. It was initially logged into my suite, but 
> when I wanted to forward it, they couldn‘t find it. They rediscovered it 
> about two months later.
> 
> Helmut
> 
> 
> > Gesendet: Donnerstag, den 30.03.2023 um 11:08 Uhr
> > Von: "Caitlin Graham" 
> > <[email protected]<mailto:[email protected]>>
> > An: [email protected]<mailto:[email protected]>
> > Betreff: Re: [MOPO] Postal Service handling issues
> >
> > Hi John,
> >
> > I had an expensive poster go missing (I suspect stolen) in Fedex Memphis
> > warehouse last Christmas when shipping UK-US. I had paid the Fedex
> > insurance but subsequently discovered, like Helmut says, that their terms
> > and conditions have a get-out-clause on anything 'unique' which includes
> > all collectable items and even watches, jewellery, cellphones. So I had to
> > claim on my own business insurance. All couriers seem to have a similar
> > get-out clause so I don't even bother insuring shipments with the carrier
> > any more and rely on my own transit insurance.
> >
> > Both me and the buyer were devastated as it was such a rare poster.
> >
> > If a poster arrived damaged, the buyer would simply need to return it to
> > you and provide proof of the return export to obtain the import refund.
> > Obviously that wouldn't work if they held on to the damaged poster - in
> > which case they are not entitled to an import refund.
> >
> > There is definitely a big risk - I just avoid slipping into the USPS at all
> > costs. I think if there was something extremely valuable and
> > irreplaceable I would hand carry it myself!
> >
> > Best,
> > Caitlin
> >
> > On Thu, 30 Mar 2023 at 09:30, Moviemem Original Movie Posters <
> > [email protected]<mailto:[email protected]>> wrote:
> >
> > > Hi Helmut
> > > I paid around $400.00 for insurance but I do agree that I might have
> > > wasted my money. I also get a lot of packages delivered from the US and UK
> > > and always have to pay the customs charges before the package even arrives
> > > in the country. I would say that there would be little to no chance of
> > > getting the customs charges refunded if the package arrived damaged.
> > >
> > > Bottom line is that there is a huge risk in sending high end posters
> > > internationally. It doesn’t matter how much you try to anticipate issues,
> > > sellers will always be at the mercy of the postal services.
> > > Regards
> > > John
> > >
> > >
> > > -----Original Message-----
> > > From: [email protected]<mailto:[email protected]> 
> > > <[email protected]<mailto:[email protected]>>
> > > Sent: 30 March, 2023 6:06 PM
> > > To: Moviemem Original Movie Posters 
> > > <[email protected]<mailto:[email protected]>>;
> > > [email protected]<mailto:[email protected]>
> > > Subject: Aw: [MOPO] Postal Service handling issues
> > >
> > > John,
> > >
> > > when shipping from Germany, there is no way to insure any collectibles
> > > beyond a value of €500 with any of the carriers. UPS in the US used to
> > > insure collectibles, but I don‘t know if they still do. For all I know, 
> > > the
> > > Postal Services around the world do not. Chances are that you wasted the
> > > money on the insurance, as they would have never paid out anyway. In fact,
> > > if the value is over €500, you won‘t even get that amount, they simply pay
> > > nothing. UPS Germany makes this pretty clear in their Terms of Service.
> > > They also explicitly state out that they are under no obligation to tell
> > > you about this when they take your insurance money.
> > >
> > > All you could do is to get your own insurance policy, which is very
> > > costly.
> > >
> > > There are no custom duties on posters, only Import-VAT. As a business
> > > seller, it is easily refundable for me. For private buyers, I guess they
> > > have to prove that a shipment was returned and then file for a refund with
> > > customs. I never heard of anybody actually doing that.
> > >
> > > Helmut
> > >
> > >
> > > > Gesendet: Donnerstag, den 30.03.2023 um 01:09 Uhr
> > > > Von: "Moviemem Original Movie Posters" 
> > > > <[email protected]<mailto:[email protected]>>
> > > > An: [email protected]<mailto:[email protected]>
> > > > Betreff: [MOPO] Postal Service handling issues
> > > >
> > > > Hi to you all
> > > > There have been lots of comments on Social Media about an increase in
> > > damaged packages, no matter how well they are packed.
> > > >
> > > > I recently sold some high end posters to a collector in Europe.
> > > Thankfully it all went very smoothly.
> > > >
> > > > However, much as I tried to anticipate any potential issues there was
> > > always some risk involved:
> > > >
> > > >
> > > >   1.  The package was fully insured but there is some fine print about
> > > what is and what is not covered.
> > > >   2.  The buyer paid with Paypal. If the package was damaged in transit
> > > and the buyer had to be refunded, Paypal do not refund their fee which was
> > > significant.
> > > >   3.  The buyer had to pay customs charges BEFORE the package even
> > > landed in the country.
> > > >   4.  If the package arrived damaged, the buyer would quite rightly
> > > expect customs charges to be refunded but how would that work? I would
> > > imagine that there would be a lot of red tape in getting a refund.
> > > >   5.  I think some buyers would expect the seller to cover all costs
> > > immediately in the event of damage.
> > > >
> > > > Fortunately, I didn't have any problems but just curious as to whether
> > > everyone here takes into consideration all of the risks that are involved
> > > in International Shipping of high end items.
> > > >
> > > > Regards
> > > >
> > > > John
> > > >
> > > >
> > > >
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