SO seeems like the issue has been like 3 or 4 customesr since april..I
remeber recently inlast monthsuggesting the movie poster exchange as a
resource and also Learn about movie posters .sue and ed Poole and emovie
poster- bruce and others to help people who want to get in to posters..
I thought Chrisquarles was the admin for the page..I thought Jason was a
dealer from Maryland ive never done business with Jason... I sold poster
to Dale Dilts and others in MOPO with no issues. seems like Todd
Frietaga and Tommy from UK anda few others are theones that did not get
orders,,,I agree with David Kusomoto that Jason should explain to MOPO
what happened.
then it can be rectified easy..when people start name calling on the
group anyone its muddies the water..Mopo Court has had many issues over
the years like the minty white saga. the fake posters that ended with
the FBI exposing the frauds and arrest.. so this should be simple/// a
explanation and a tracking number can nd the issues. also if Jason can
not provide the items he sold others then a REFUND of the funds paid
would be inline..
dont like to see reputations tarnished or rumors spread or customers
exploited.
Or dealers insulted.. so as David proposed If Jason would address Mopos
group as a who;e and explain whats up// that could solve the isssues/
face it Folks we have had covid, crazy politics. economy. Union
strikes. health issues with many and other stuff to numerous to explain
// communication is the key... and thenIm sure things can be
corrected..Ifi can help any of you anyway// i am availible by phone or
email.. my email is [email protected] or snail mail
PO box 5861 Toledo < Ohio 43613
419-474-3065
Ive been in the biz since 1977 and have worked with retailers ,m studios
museums private collectors. and video companies and many more..so ive
seen many issues from all sides/ manyofyou have called me or emailed me
already ..I dontchare as i try my best to help everyone as i have got
jelp from everyone in thepast Globally
People ask me why i do it?? well Mel Blanc in 1976 wass my 1st big
mentor..I asked him this Mel?? cani be honest and stay in entertainment
biz???
he said Yes Tom just remember there are some good guys and some not so
good guys..try your best to network with the good guys/// True story it
was Nov 19. 1976 we had linch at the hamburger hamlet in Beverly Hills
California/// I can tell you my lesson was its about God family and
friends in the final Ive had so many blessings i can not even count so
when we help others in thier low spots we discover forgiveness and we
build trust and gratitude, and remarkable things happen
The thing to remember is we don't deserve forgiveness we cannot earn it
by good deeds it is the remarkable gift that God gives us call Grace
Recently it was the day of atonement from my Jewish friends and it's
about forgiveness some of my greatest mentors have been of the Jewish
faith Mel was Jewish one of my customers in Hollywood Lloyd's camera
exchange was Jewish I have learned a lot from my Jewish friends and
Muslim friends that Abraham was the father of Christianity Jews and
Muslims so we are all brothers and sisters regardless of our religious
beliefs my Hindu friends and my Buddhist friends and even my secular
atheist friends and agnostics all understand the basic principles of
love and forgiveness and helping each other and from my experience at 67
years old I've come to the conclusion that it's about helping each other
as we all need help regardless of your age your gender
Tom
Hollywood dream factory®
since 1977
On 2023-09-30 00:16, David Kusumoto wrote:
Huh, odd to get a public insult from a lonely life form that writes
like it goes to bed each night with spasms of self-loathing, chewing
on its own spine. -d.
-------------------------
FROM: sales comic-art.com <[email protected]>
SENT: Friday, September 29, 2023 8:00 PM
TO: [email protected] <[email protected]>;
David Kusumoto <[email protected]>
SUBJECT: Re: Not responding
so do you have any unfinished business with Jason, or are you just
the peanut gallery mouthing off again?
-------------------------
FROM: MoPo List <[email protected]> on behalf of David
Kusumoto <[email protected]>
SENT: Friday, September 29, 2023 6:30 PM
TO: [email protected] <[email protected]>
SUBJECT: Re: Addendum - Not responding
ADDENDUM TO FRIDAY, SEPTEMBER 29, 2023 6:03 PM PT POST: BTW, I didn't
mean to imply that only merchants are at fault. There are customers
who abuse their relationship with merchants - and feedback extortion
or "give me what I want or else" threats do occur. There are customers
who are never satisfied unless they get their money back AND push to
keep items they don't want - and - on top of that they want more $$ to
compensate for their mental anguish or some other vague aggravation.
Word can and should spread about customers who are persistent
headaches - as a "subjective advisory" for others on both sides of the
seller and buyer equation. It's why a customer or merchant who
complains in public - can be countered with customers / merchants who
describe "stellar experiences." Yelp is not always a reliable forum to
get a true picture of performance - nor is MoPo - but if patterns
surface more than a few times among diverse customers and merchants -
then that's what they are, "patterns." - d.
-----Original comment below-----
HOW ABOUT RESPONDING TO THE WHOLE GROUP AS WELL - TO AVOID ADVERSE
CONSEQUENCES TO YOUR BUSINESS MODEL IN RELATION TO THE 250+ MEMBERS OF
THE MOPO GROUP?
THE FOLLOWING IS MY OPINION AND NOT NECESSARILY FACT:
When people use any public forum to resolve issues, it's almost
ALWAYS the course of last resort. It means unresolved issues have been
festering for weeks, months or even longer.
When a customer or customers go public - it's because they're on the
edge of desperation. And if the merchant in question responds with
something like - "We apologize for the delay and someone will get back
to you tomorrow" - well, that has about as much credibility as saying,
"the check is in the mail" or "I never got any of your messages."
* IF DELAYS ARE DUE TO FAMILY OR HEALTH ISSUES WHICH CAN'T BE HELPED,
PEOPLE ARE VERY FORGIVING UP TO A POINT.
But if service / delivery issues recur and are spread across more
than 1-2 customers who say "yeah, me too" - a merchant then loses
control of his or her story and any effort to resolve problems
one-on-one - go out the window. The problems convert into something
broader that involves staying liquid and saving the business over
reputational issues beyond a merchant's control - because future
potential customers - are now likely to pause before forking over
future dollars for services reported as being undelivered or being
unsatisfactory. Meanwhile, other customers in limbo - will stay quiet
- because they want their money back - and if they do - they
eventually join the "never again" bad-word-of-mouth campaign that
spreads like wildfire. This is why a damn good explanation is required
that makes sense.
* Merchants who feel targeted - understand this principle better when
the tables are turned. For example, you send me $300 for a flat-panel
TV and I convert it quickly into cash and I then cancel my accounts to
block future charge backs / refunds - and then ghost a pile of voice
mails from people asking, "Sorry to bother you but why the delay?" The
aforementioned is hyperbole, but customers and merchants aren't
mind-readers - and worst case scenarios pop into their heads, even if
they're off. But if you heard that I have more than 1-2 customers
griping about my services or products - even politely - you're
unlikely to think too much of my reliability score. -d.
-------------------------
FROM: MoPo List <[email protected]> on behalf of Jason
Edgerley <[email protected]>
SENT: Friday, September 29, 2023 4:31 PM
TO: [email protected] <[email protected]>
SUBJECT: Re: Not responding
Yes the website is down and trying to remedy the problem and get
orders out.
Todd and Tommy I will be in touch tomorrow.
On Sep 29, 2023, at 7:24 PM, Todd Feiertag <[email protected]>
wrote:
"...is anyone having problems with movieposterexchange?"
HA!! I paid for several items last April and NEVER received them.
I've emailed Jason at least three times. He originally responded that
he would send them out after he got back from the Columbus show on
Memorial Day Weekend but that never happened.
Emailed him several times afterwords with NO RESPONSE WHATSOEVER!!
I just checked and now it looks like the website is down.
Not sure if it's too late to dispute the charge as it's been 5 months
now but I plan on doing that with my credit card company.
-------------------------
FROM: MoPo List <[email protected]> on behalf of Tommy Barr
<[email protected]>
SENT: Friday, September 29, 2023 7:17 PM
TO: [email protected] <[email protected]>
SUBJECT: [MOPO] Not responding
I had hoped that it wouldn't be necessary to ask this again, but is
anyone having problems with movieposterexchange?
Tommy
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