I've written a document for new bug triagers who just obtained their canconfirm or editbug privileges in bugzilla.mozilla.org
The document covers most of what a bug triager can or should do and what he should not do. The document can be found at http://www.babylonsounds.com/bugzilla-privilege-guide.html
What problem is this document trying to solve? Are there are large number of cases of people misusing their privileges? What are the most common mistakes people make?
The instructions for upgrading privileges should match those outlined on http://www.gerv.net/hacking/before-you-mail-gerv.html .
You should make a concerted effort to make the document say as little as possible. The longer it is, the less people are likely to read it. If someone gets something wrong, "It's in the Privilege Guide, Page 3, Paragraph 7" is not a particularly helpful response.
A few persons have already reviewed it, but I would appreciate it if the wider public would also take a look at it before I check it in on www.mozilla.org
Are you sure there are not already documents on www.mozilla.org covering this topic? Somewhere around, for example, http://www.mozilla.org/quality/help/ ?
Gerv
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