Gervase Markham wrote:
>
> I have some sympathy with his "why bother with milestones" point - from a
> development point of view, apart from the enforced discipline which
> working towards stability imposes, milestones are a hindrance. We have to
> QA them, developers have to re-prioritise to accommodate them, and then we
> all get annoyed when people report the same bugs on them for the nth time,
> either in newsgroups or Bugzilla, or complain in already-open bug reports.
The problem is that there is no other channel to take when no action is
being taken on a bug. The voting mechanism is wholly ignored altogether
by anyone doing prioritization of bug fixes, and most user feedback is
ignored as well.
Complaining in bug reports might not accomplish anything as far as the
developers are concerned, but neither does saying nothing. There are
several pretty screwy bugs that have been sitting untouched in Bugzilla
for almost a year now. The fact that no one has seen fit to even make
more than a few passing comments on them is evidence enough to the "bug
reporters" that it's a case of "that's nice, now go away". People who
regularly report bugs know that this is what happens to many bugs that
developers or triage are too lazy to test, or don't care about. The
complaints are usually a desperate attempt to keep those bugs from
wasting away in Bugzilla oblivion like so many other bugs.
--
Jerry Baker
PGP Key:
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B9F6300
