At 11:03 PM 6/20/02 -0500, Kimberly Goodman wrote:
>Hi, Rachel N Lewis! On 6/20/02 6:03 PM, you wrote:
>
>>  my own experience of Robert Lilligren conflicts
>> with this portrayal.  I volunteer with a grassroots coalition of community
>> organizations around the city, and we recently met, face to face and in
>> person,
>> with Robert Lilligren.   We found him to be accessible, well informed,
willing
>> to share recommendations, and willing to take on personal follow-up
>> responsibilities to address important issues the city faces.  I wonder
why the
>> differences in our perceptions?
Perhaps it was because you were meeting with him as an organization -
rather than as an individual.  Robert's done some good stuff --
specifically having the Rapin' with Robert breakfast a couple months ago.
What's ironic is that the people who worked hard on Robert's campaign
committee are the ones who have a major problem getting calls returned.
However I've been hearing this theme for a while.  

I know the city has some sort of tracking system about calls to a Council
Members office.  It would be useful to have the numbers:  calls received by
a CM office, and number of calls returned.  If the results were published,
then it would be clear whether some offices were getting many more calls
than other offices.  

In New York City, Mayor Bloomberg is looking at trying to get a City 411
type service -- that would help direct people to the appropriate place -- a
one stop call center if you will.  






Eva
Eva Young
Central Neighborhood
Minneapolis
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