I wanted to use the console but the helpdesk guys felt it was too much for powerusers, i.e. they can see all sorts of nodes and folders which of course are empty when tied down to security roles. So the problem is that although they could only see and use the objects they are supposed to, the extra nodes and appearance of folders etc confused them.
Here, I have some powerusers who just need to use the remote tools, but they see the whole console structure. Any way to customize this? I know you can't secure folders which scopes and roles, but nodes? Any customized consoles out there? Or are my security roles wrong? Thanks Von: [email protected] [mailto:[email protected]] Im Auftrag von Murray, Mike Gesendet: Mittwoch, 15. Mai 2013 23:33 An: [email protected] Betreff: RE: [mssms] RE: Web remote tools Yes, I know that's an option. Just thought it would be easier to point folks to a web page rather than install the console. Looking like the console will be our method, though. From: [email protected] [mailto:[email protected]] On Behalf Of Johns, Damon (DoJ) Sent: Wednesday, May 15, 2013 2:29 PM To: [email protected] Subject: Re: [mssms] RE: Web remote tools Why not just setup some security scopes with your roles and lock down the sccm environment so your techs can use the actual console. We used to use the web remote tools but have now moved to this model. My guys can only add users and computer's to collections and look at some of the monitoring functions. -------- Original message -------- From: "Murray, Mike" <[email protected]<mailto:[email protected]>> Date: To: [email protected]<mailto:[email protected]> Subject: [mssms] RE: Web remote tools Well, I was hoping for free. :) From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Marcum, John Sent: Wednesday, May 15, 2013 1:37 PM To: [email protected]<mailto:[email protected]> Subject: [mssms] RE: Web remote tools 1E or Flexera. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Wednesday, May 15, 2013 2:47 PM To: [email protected]<mailto:[email protected]> Subject: [mssms] RE: Web remote tools That's certainly an option, but I thought it might be easier to just point them to a web page rather than having them install the console. From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Dzikowski, Michael Sent: Wednesday, May 15, 2013 12:18 PM To: [email protected]<mailto:[email protected]> Subject: [mssms] RE: Web remote tools RBA and console? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Wednesday, May 15, 2013 3:14 PM To: [email protected]<mailto:[email protected]> Subject: [mssms] Web remote tools >From what I've read, the good ole web remote tools from Ron Crumbaker may not >work so well with CM2012. Just curious if anyone has an alternative, or has >altered the old one to work in the new environment. We really loved having >this so our service desk employees could push software and remote control. Best Regards, Mike Murray Desktop Management Coordinator - IT Support Services California State University, Chico 530.898.4357 [email protected]<mailto:[email protected]> ________________________________ Confidentiality Notice: This e-mail is from a law firm and may be protected by the attorney-client or work product privileges. If you have received this message in error, please notify the sender by replying to this e-mail and then delete it from your computer. ________________________________ Confidentiality Notice: This e-mail is from a law firm and may be protected by the attorney-client or work product privileges. If you have received this message in error, please notify the sender by replying to this e-mail and then delete it from your computer. ________________________________ CONFIDENTIALITY NOTICE AND DISCLAIMER The information in this transmission may be confidential and/or protected by legal professional privilege, and is intended only for the person or persons to whom it is addressed. If you are not such a person, you are warned that any disclosure, copying or dissemination of the information is unauthorised. If you have received the transmission in error, please immediately contact this office by telephone, fax or email, to inform us of the error and to enable arrangements to be made for the destruction of the transmission, or its return at our cost. No liability is accepted for any unauthorised use of the information contained in this transmission.

