Did you just enable those? If so... simply wait; and see what happens on Sunday for those reports. Unless SW Metering has changed since the last time I looked at exactly how the data flows... there's a summarization that happens behind the scenes, weekly; I think on Saturday overnight. And no, you can't trigger it sooner, and no, I don't recommend trying to fake it into running sooner.
I recommend... "please wait until next week" as your strategy.
Sherry Kissinger
From: "HELMS, DAVID C" <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Wed, May 29, 2013 2:28:28 PM
Subject: [mssms] Software Metering issue
I recommend... "please wait until next week" as your strategy.
From: "HELMS, DAVID C" <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Wed, May 29, 2013 2:28:28 PM
Subject: [mssms] Software Metering issue
I noticed that when trying to run reports on some software metering rules that the month and year fields don’t have any information and I am unable to run any reports. Software Metering is enabled and rules are enabled. Software
metering summarization runs every day.
I’ve seen a few others post issues like this, but I haven’t seen a solution. Any ideas on what could be causing or how to resolve?
