Are they set to "english" not *?
what about version? did you pick a specific version... and that version got patched or something and simply doesn't exist?
Basically... are you SURE you have boxes in your environment that should be reporting info about those rules? pick a rule, pick a box you think should report that app, and have that box run that app, and watch the local file--does the local file say it found a match or not?
From: "HELMS, DAVID C" <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Wed, May 29, 2013 2:49:27 PM
Subject: RE: [mssms] Software Metering issue
It’s been like this for at least 8 months…
From: [email protected] [mailto:[email protected]]
On Behalf Of Sherry Kissinger
Sent: Wednesday, May 29, 2013 3:39 PM
To: [email protected]
Subject: Re: [mssms] Software Metering issue
Did you just enable those? If so... simply wait; and see what happens on Sunday for those reports. Unless SW Metering has changed since the last time I looked at exactly
how the data flows... there's a summarization that happens behind the scenes, weekly; I think on Saturday overnight. And no, you can't trigger it sooner, and no, I don't recommend trying to fake it into running sooner.
I recommend... "please wait until next week" as your strategy.
Sherry Kissinger
From: "HELMS, DAVID C" <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Wed, May 29, 2013 2:28:28 PM
Subject: [mssms] Software Metering issue
I noticed that when trying to run reports on some software metering rules that the month and year fields don’t have any information and I am unable to run any reports. Software Metering is enabled and rules are enabled. Software metering summarization runs every day.
I’ve seen a few others post issues like this, but I haven’t seen a solution. Any ideas on what could be causing or how to resolve?
